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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 540 reviews
92%
Recommend This Property

Ratings Breakdown

540reviews

  • 5 Stars
    377
  • 4 Stars
    132
  • 3 Stars
    23
  • 2 Stars
    4
  • 1 Stars
    4

总体很不错的一次住宿

By

24 May 2017

从入住前的电话服务以及入住后前台,餐厅的员工的服务中,确实有宾至如归的感觉。酒店请的乐队,是我在国内见过水平最高的,赞一个! 可以改善的地方有三条: 1,入住的时候,没有告诉我房客有优惠价吃自助餐,所以,我们吃自助餐之前买了美团,没想到,美团的比住客价还要贵。 2,房间可能装修时间久了,所以,有点点霉味,估计来自地毯。 3,酒店大堂外面蚊子恐怖的多,平常要对酒店外面范围做消杀。

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整体值得入住,蚊子问题需要解决

By

23 May 2017

club

整体值得入住,蚊子问题需要解决,酒店日式晚餐需要改善上菜速度,服务员态度,服务员应该在客服提出需求时解答问题或如果无法完成应该跟客户解释,还有员工在后台整理桌椅时请不要吵闹,至少应该关上门

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高級感ある部屋の空間

By

23 May 2017

club

スペースの取り方や水周りなどとても満足致しました。
また、プールがインドアとアウトドアと2つも揃っており、今度の滞在時は是非利用させて頂きたいと思います。

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健身中心需要加强

By

22 May 2017

游泳池没有救生员值班
其他泳客没有戴泳帽下水,未有酒店人员劝阻。
更衣室未有及时清洁,收拾用过的毛巾拖鞋。
餐饮便宜,但是出品一般。慕斯蛋糕里面还有冰粒,冰太久了吧。

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床鋪舒適, 裝潢很好

By

19 May 2017

club

床舖及枕頭的柔軟度適中, 讓我的睡眠很輕鬆與充足, 整體酒店的裝潢與房間內部擺設都很好, 住起來感覺很輕鬆自在,

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快適なホテル生活

By

17 May 2017

club

ビジネスでの宿泊で、十分満足できました。
既に良かった点で書きましたように、
スイミングプール、サウナの設備がある事を嬉しく思います。
部屋も清潔で快適です。

願わくば、チェックイン時のスムーズさをお願いします。

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不错的短暂停留

By

16 May 2017

由于航班行程的变更,尽管只在酒店停留了5个小时。但对酒店整体的服务还是相当满意。后续有计划还会作为惠州商务行的首选酒店

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床铺舒适

By

15 May 2017

club

I think I'll exptect to return the hotel. hioefully you can porvide me very good price so that I can stay longer

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没见过这么吵的大堂

By

15 May 2017

platinumelite

一出电梯,音乐声,歌声令人耳膜疼。可能刚好遇到大堂吧表演吧。到前台check in,服务员就让我确认房价有没错,然后告诉我帮我升级了。但是,当我去电梯看到总楼层后就觉得给错房了。我订的是行政房,给我升级房间为套房,但是我要求是高楼层,远离电梯。而我在电梯里看到行政楼层在21楼以上,而给我房间是在16楼。所以你们可以不升级保留我行政房,我的喜好不是应该得到满足先吗?或者你可以征求我意见啊。作为白金会员,知道IHG,就算升级也不保证行政待遇。所以特地订行政房,享受行政待遇,并且保证自己能在高楼层。当然后来问了前台,可以换房。这还是很感谢前台。还有房间会听到很吵的音乐声。不知道哪里传来的。服务员说可能楼下广场舞。希望下次有机会去的时候,这些声音就没了

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素晴らしい部屋

By

14 May 2017

club

滞在はわずか一泊でしたが、それが残念なくらいに会的な部屋と環境でした。
次回、同地を訪れた際も必ず利用すると思います。

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Great stay

By

13 May 2017

club

Check-in was quick and easy. Friendly staff all round. The room was clean and comfortable. Checking out seems to take a while. This will need improving.

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房间舒适 服务及时

By

12 May 2017

房间舒适干净整洁,服务周到及时
配套餐厅完善,娱乐设施齐全
交通便利,距景区及商圈近
床铺舒适、枕头舒服

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