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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 1702 reviews
88%
Recommend This Property

Ratings Breakdown

1702reviews

  • 5 Stars
    1140
  • 4 Stars
    376
  • 3 Stars
    99
  • 2 Stars
    44
  • 1 Stars
    43

中心驿站:昆明中心皇冠假日酒店 行政套房入住体验

By

27 August 2021

昆明作为云南门户,南来北往总是免不了要经过一趟。此次转车路过,头天下午抵达,第二天中午动车前往大理,对滇池也没有太大兴趣,便不想住得过于偏远。于是IHG系滇池片区的IC和华邑,以及更加偏远的古滇名城CP便被排除在外。昆明中心HI此前住过,加上目前等级SA在CP可以保证待遇,于是选择提前小程序预定昆明中心CP。

中心CP距离昆明站打车10分钟一个起步价,地铁也只有两站路。周边的东风广场站是昆明少有的换乘站之一,商业也非常繁荣,是名副其实的中心了。级别Spire Ambassador,七月时云南旅游尚属旺季,提前预定电话谈心对方表示也只能保证给到行政房。后来加微信后,宾客关系经理表示可以申请到高级套。后来众所周知,疫情再度来袭,入住率也非常不容乐观。于是入住当天酒店主动微信联系表示能够给到酒店的最好房型行政套房。双早、双行政待遇也一并保障,十分感谢。

客房安排在19层,接近顶层。行政套位于走廊末端,面积大约九十几平,整体布局比较傻大。酒店有一定年头,应该是原来的邦克酒店挂牌的,整体装修风格还是比较老干部。感觉行政套房可能因为使用率不高,整体维护尚可。双卫生间设计但都是单台盆,两个卫生间都有浴缸和淋浴。备品依然提供小瓶Borghese。Minibar冰箱通电,但是是空的。行政套房基本上酒店四周各个角度的景观都能看到,但都没什么特色:要么是平平无奇的市区建筑、要么就是大工地。矿泉水为冰露,数量管够;但行政套房的茶包也仅提供立顿,实在有些掉价。

四楼的行政酒廊提供Happy Hour。整体菜品品质和数量都过关,管饱,口味也尚可。服务很不错,有一个转接头落在酒廊,离开后不久酒廊专门来电话提醒且记得房号姓氏,在此特别感谢。

早餐只提供二楼的餐厅早餐,酒廊13点之后才开放。明档包括蛋档、文山早点(面食)和云吞,有鲜榨果汁供应。服务同样到位,酒廊与餐厅都有带座、饮品询问,且及时撤盘。

酒店位于昆明市正中心,地铁公交通达度高,去哪都比较方便。周边恒隆广场差不多算是昆明最现代化的高端商场之一,购物与餐饮不用愁。昆明博物馆、飞虎队纪念馆、岔街花市都不远,可步行到达,上次入住中心HI时写的报告中有提,两家实际距离很近。

在云南旺季好酒店分分钟逼近四位数的情况下,如果在昆明只是转车转机顺路转一圈,昆明中心CP如果有至悦会籍加持确保待遇,还是值得选择的。唯一的问题是设施老化、装修风格也比较陈旧,但如果能升级到高级房型,体验还是可以的。早餐与HH都品质尚可,酒店服务也比较到位。再次感谢酒店宾客关系经理Chris的反复沟通与周到安排,以及酒廊服务员何女士在拾到失物后主动联系。

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非常好。

By

11 July 2021

非常好。值得推舉。服務也非常的好。性價比非常的高。

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一切都很好

By

14 June 2021

platinumelite

一切都很好,希望能够继续维持,保持下去就好……..

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大堂酒吧午休

By

12 June 2021

很诧异大堂的酒吧服务员要午休的,我要拿票子换两瓶水,需要等她们上班以后。住了那么多IHG旗下酒店,第一次见。

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服务好,早餐不错

By

13 May 2021

platinumelite

各方面都比较满意,就是健身房晚上10.30以后不能用比较遗憾

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great service

By

03 May 2021

Best Location Comfortable bed and great service.
Best Location Comfortable bed and great service.
Best Location Comfortable bed and great service.

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Great Location Service

By

06 April 2021

The hotel is located in the city center, walking distance to the metro. The room was spacious and clean. Staffs at the front desk, club lounge and concierge were all friendly.

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FRIENDLY staff

By

05 April 2021

nice hotel, frendly service,good location. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown

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一切都非常好

By

21 March 2021

一切都非常好,尤其表扬Chris姐姐对我的关心和照顾

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不尊重至悦会员

By

02 March 2021

在我们抵达酒店在前台办理入住的时候我们提出需要在IHG会员通道办理入住蛋唯一的前台对我们说:“你是也没有用,这里就我一个人。”而在我退房的时候我询问有没有快速退房的房卡投递箱,该前台竟指责我正在插队,注意个人行为,我无法容忍该酒店员工的行为

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クラウンプラザのサービスは得られない

By

04 January 2021

一般的なクラウンプラザのサービスは期待できまい。バスタブがなくても良ければ、近くにホリデイインがあるので、費用が安い分そちらをお勧めする。

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Great location, Great hotel

By

23 December 2020

Crowne Plaza has a great location in Kunming. Very convenient to get around. Staff is very friendly and professional. Rooms are great and of great value.

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