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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1034 reviews
91%
Recommend This Property

Ratings Breakdown

1034reviews

  • 5 Stars
    642
  • 4 Stars
    255
  • 3 Stars
    75
  • 2 Stars
    41
  • 1 Stars
    21

Great Value

By

26 July 2017

club

I stayed at the hotel last weekend and roomied with my sister-in-law as party of a hen party weekend. My first ever trip to Leeds. The room was clean and tidy. It was particularly nice having easily managed air con in the room. The bed was probably the most comfy hotel bed I've ever slept in. I had a delicious lunch and evening meal on the first day. We were out most of the second. I enjoyed 2 lovely spa treatments and a relaxing swim in the pool and dip in the jacuzzi. The friendly, helpful staff were a credit to the hotel. Absolutely no complaints. Thank you for a most enjoyable stay.

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Weekend away, not exactkybstress free

By

26 July 2017

A potentially lovely hotel spoilt by a few hitches and poor staff training.

I have stayed in many IHG hotels in the UK so was an obvious choice for a weekend away with my wife. I have provoked and paid a small upgrade for a suite and club lounge access.

The next 3 days was spoilt by several staff mishaps, being accused of being in the wrong room and a broken swimming pool.

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Excellent Stay

By

25 July 2017

The hotel refurbishment has been complete and have to say, really like the rooms, what a great job has been done, the hotel is looking like new, staff are fantastic and friendly, would highly recommend the Crowne Plaza in Leeds.

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Bedroom since the upgrade

By

23 July 2017

The bedrooms are comfortable and well furnished. The hotel is clean and the staff relaxed and helpful. The windows are old fashioned and not easy to operate. They are often dirty due to the amount of refurbishment going on. Theses need to be improved in the next phased of refurbishment.

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Enjoyable stay in Leeds

By

23 July 2017

Conveniently placed hotel near to the city centre without being too noisy. The hotel and room was very clean with good facilities including additional welcome things like robes and slippers plus other things that you don't find in all hotels.

The food was great and all staff were very helpful and friendly and I would definitely use this hotel again during my next trip to Leeds.

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Great service

By

20 July 2017

platinumelite

Stayed while working in Leeds.
Staff were really helpful. Room was excellent. Cleaning staff were quiet !!

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Leeds

By

19 July 2017

club

Good stay. Slightly further away from where we expected to be but it was only a short walk to the center.

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comfortable sleep nice pool

By

19 July 2017

club

All clean and pleasant but windows did not open. I hate not having fresh air.

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Fantastic stay at Crowne Plaza Leeds

By

19 July 2017

club

I really enjoyed my stay at the Crowne Plaza. The hotel was modern and clean and the staff were very friendly and helpful.

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Good clean hotel

By

18 July 2017

club

Good service clean and refurbished. The staff are friendly and helpful and food is good.

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very comfortable hotel in a central location

By

18 July 2017

Spacious comfortable room, although we would have preferred a walk in shower rather than a shower bath. Lovely pool and spa. Good parking and within walking distance of city centre.

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Good helpful staff

By

16 July 2017

club

Stayed here few times before and the staff are always really good. Facilities are good and the new refurbishment really makes a difference bringing it into a more modern looking hotel like others in Leeds.

Nice selection at breakfast and only 7min direct walk from the train station.

Would recommend.

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