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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 761 reviews
86%
Recommend This Property

Ratings Breakdown

761reviews

  • 5 Stars
    395
  • 4 Stars
    212
  • 3 Stars
    83
  • 2 Stars
    43
  • 1 Stars
    28

Friendly Staff and comfortable rooms

By

24 April 2017

platinumelite

Good location out of the centre ideal for those needing a gym/firness centre with pool next door.

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Crown plaza

By

24 April 2017

club

Excellent stay good room facilities friendly staff
Definitely recommend if anyone traveling for business or pleasure

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2 Night Stay

By

21 April 2017

From the welcome at the front desk to every member of staff we came across we're professional, friendly and outgoing. A totally relaxed stay.

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Wedding party

By

21 April 2017

club

Hotel offered good facilities for big wedding party. Disappointed in cleanliness of room (tired), and standard of food at wedding. Staff very friendly and helpful.

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Pleasant and welcoming

By

15 April 2017

club

From entering the hotel to leaving I was made welcome and treated with the utmost respect and warmth by all staff I encountered. Wonderful.

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Hotel in general was very comfortable

By

13 April 2017

The hotel in general was very helpful in making my pre-wedding stay a lovely experience.

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Relaxing experience

By

12 April 2017

club

Excellent service very helpful to us in planning our activities in Liverpool and very welcoming to the hotel and the City. The room itself was very comfortable, very clean and more than adequate for our requirements. Overall we had a vey pleasant visit to Liverpool and will recommend the hotel to our friends and family

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Great bed and room service

By

11 April 2017

Great stay.
Only stayed for one night. Good experience with great room service.

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Booking in at Hotel

By

11 April 2017

We have stayed at this hotel on many occasions and find it convenient and comfortable. The only problem that we encountered was booking which took 20 minutes. This was not the fault of the staff but the procedure that they had to follow which was obviously planned to give a lot of information to guests about the various activities available at the Hotel. When all you want is a key to your room it seems a little long winded.

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Stay at the Crowne Plaza

By

11 April 2017

club

Excellent stay at a busy time for the hotel with Liverpool playing at home and also the Grand National but the staff coped very well .

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Efficient

By

10 April 2017

No issues, hotel convenient for my purpose, room ideal, shower very good

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Great stay

By

09 April 2017

Arrived late, should be up again on 26th, plan to arrive earlier to use the facilities.

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