Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience
4.6
94%
Recommend This Property
Liverpool City Break
Bypoolitmann
20 December 2021
This city centre hotel has friendly staff, who are always willing to help.
It has clean, comfortable rooms.
We have stayed here quite a few times and have never been disappointed.
Great hotel, great location
ByMr Thomas
19 December 2021
1st time stay at this hotel. Reception staff help and polite. Large open spaces within the hotel to sit, relax and enjoy food or drink.
Swimming pool and spa facilities are very good.
We will re book this hotel in the very near future
Absolutely amazing
ByToll14
18 December 2021
Always use crowne plaza and Liverpool did not disappoint no complaints what so ever thank you for a great stay definitely recommend
Perfect as always
ByKmcg
18 December 2021
Always stay at this hotel when in Liverpool. Amazing genuine staff who care about customers. Friendly and go above and beyond to help you.
Really Good
ByMikeUK4420
17 December 2021
We thoroughly enjoyed our stay at this hotel this time, it was really nice.
I would especially like to thank Kelsey for her professionalism, courtesy, help and friendliness. She was really good.
The food was lovely, we had steak and it was cooked to perfection.
The breakfast has a great selection and plenty of it.
The bar area is, at this time, nice and festive, which is a good touch.
We had access to the Club Lounge and enjoyed the experience.
Thank you to all and Merry Christmas.
Excellent Clean Hotel, friendly staff
ByZinc Alloy
17 December 2021
Comfortable bed, clean hotel, good breakfast, friendly staff, nice room
Excellent service
ByMatt
15 December 2021
We had an amazing weekend in Liverpool
The staff at the crowne plaza were so helpful and welcoming.
Shout out to Shannon who worked behind the bar on both nights.
So friendly and helpful
Look forward to our next visit
Liverpool
ByMJCC
15 December 2021
Nice stay, very expensive when you add in parking but good staff and clean and convenient
Fantastic Hotel with wonderful staff
ByAde1
14 December 2021
From minute one the hotel experience was excellent. The reception staff made you feel welcome and at ease. The hotel was very clean and safe, the room was in very good order and again very clean.
This is a wonderful hotel, in a great position and with fantastic staff.
Absolutely wonderful
Convenient but not blown away
By
13 December 2021
Was given a room on the 2nd floor with two double beds and a river view. It was OK but the room felt small with two beds being it was just myself staying. The room was acceptable albeit a little tired looking, especially with a mix of warm white and cold white lighting. The lack of a modern Smart TV was disappointing. The TV that was there was too close to the wall to plug in a HDMI lead. Average tea and really cheap coffee selection. A sachet of Cadburys hot chocolate was also included along with accompanying biscuits. A bottle of still and sparkling water was also provided. The bathroom was also looking a bit dated with a metal bath and a fixed shower, however the toiletries were nice and fragrant. The iron was leaving metallic artifacts but fortunately I ironed my wares inside-out. Overall an average stay and it was convenient for a single night's stay.
December work stay
ByGH2021
13 December 2021
Excellent service and a clean welcoming hotel,
Good sized room with all you need for a short stay
Birthday surprise
BySusiebnq
07 December 2021
My friend was 65 on Saturday and I requested a bottle of Buck’s Fizz for us to have with our breakfast .The breakfast staff along with Joe from reception sorted it . We were presented with a jug of orange juice and a bottle of champagne. The staff ( I think it was the Team leader in the breakfast room) even got other guests to sing happy birthday to my friend.
When I was checking out and wanted to pay for the Buck’s Fizz I was told it was complimentary ……how lovely in this day and age we will definitely be returning