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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 999 reviews
95%
Recommend This Property

Ratings Breakdown

999reviews

  • 5 Stars
    688
  • 4 Stars
    229
  • 3 Stars
    49
  • 2 Stars
    23
  • 1 Stars
    10

Excellent Experience

By

25 April 2017

club

Quite simply, our stay at the hotel was made by the quality of the staff there and the customer experience we received during our stay.

Exceptional focus on customer care that really made such a difference.

Thank you!

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Great night away

By

25 April 2017

club

The hotel was extremely clean and tidy, the staff where excellent and welcoming. The pool looked very inviting but we didn't get chance to use it.
Breakfast is excellent!

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superb hotel in great location

By

24 April 2017

club

A thourally enjoyable stay in a friendly and extremely well managed hotel. Breakfast was superb​ ( particularly enjoyed the porridge and the fresh fruit ). Would highly recommend.

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Lovely Hotel, Good Location

By

24 April 2017

I enjoyed staying at the property in Liverpool city centre. Friendly staff great location clean rooms.

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Crowne plaza Liverpool amazing hotel!!!

By

23 April 2017

club

Gorgeous hotel with gorgeous views. Very good staff and exceptionally clean. Amazing breakfast provided and perfect location for exploring a beautiful city

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Staff attitude

By

23 April 2017

I have stayed in a number of hotels and I have seen lots of services but I want to say your staff deserve a big appreciation because they are just too good.
All you have to take a look at is the Internet, it's too slow unless if it was only during my stay that it was playing up

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Goog hotel in a great location

By

22 April 2017

The hotel is ideally situated to visit all Liverpool main attraction with a pleasant 10 minute walk to the ferry boats and few extra minutes to Albert docks with its shops,bars and restaurants.
Plenty to do for adults and children.
The hotel was spotless and the breakfast staff were particularly friendly.

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Our stay at hotel

By

21 April 2017

club

Very nice room with comfortable beds and good facilities, modern and practical hotel, spa and pool very nice, nice walking distance to albert dock, Liverpool one and city centre, definitely come back

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Stayed three times now

By

21 April 2017

club

Great location, good hotel with friendly and helpful staff. Nice bar area with outside seating. Would definitely recommend.

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Friendly service

By

20 April 2017

club

Lovely room and great view. Handy location. Would stay here again

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Mr Baker

By

20 April 2017

I would definitely recommend this hotel, the staff were fantastic and very helpful. I slept in comfort and very well. The room was all you need on a visit to Liverpool.

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Celebratory weekend

By

20 April 2017

club

We had a lovely time at the hotel to celebrate my sister in laws special birthday. The staff were very friendly and attentive and the room a good size. I would have liked to have used the spa facility and gym/pool etc but ran out of time but did hear that they were excellent.

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