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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 765 reviews
91%
Recommend This Property

Ratings Breakdown

765reviews

  • 5 Stars
    452
  • 4 Stars
    211
  • 3 Stars
    51
  • 2 Stars
    27
  • 1 Stars
    24

Great location

By

16 October 2017

club

Clean good location good breakfast onsite car park

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Great hotel staff polite and helpful nothing is to much trouble.

By

15 October 2017

The staff are wonderful nothing is to much trouble. The hotel is in a great location opposite Hanger Lane tube station it's only 30 minutes into central London and only 10 minutes to Westfield indoor shopping centre. Wembley stadium is within easy reach 15 minutes in a taxi depending on the traffic but it's ideal for live events or international football. The hotel has free Wi-Fi and good gymnasium a quiet lounge is also available where you can to relax after a hard day. It also has ample car parking front and rear although thier is a charge but as in most London hotels they tend to charge for parking your vehicle.

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Warm welcome

By

13 October 2017

Each member of staff made you feel welcome. Great rooms and good service. Passed this hotel many times on way in to London. Will use again as really satisfied with the rxpetience

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Great Service and Ideal location

By

13 October 2017

This was a wonderful hotel. The staff was courteous and gracious. Amidst a chaotic trip made by a very inexperienced and irresponsible travel agent, the stay was wonderful. The hotel was spotless, the daily breakfast and Starbucks was superb, their location in relation to the Tube and all of the historical tourist locations could not have been better. It made getting around London affordable. I used Uber in some instances and we were centrally located to everything. I can't say enough about the staff. The reservations staff, the restaurant staff and the room service attendants went above and beyond to accommodate their guests. I will definitely return again when i return to London.

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Crowne Plaza Ealing

By

12 October 2017

platinumelite

recommended for any stay, clean, comfortable , excellent staff , food is exceptional value.

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Best ever

By

12 October 2017

I stay here regularly and am never disappointed. The whole experience is superb

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Great Location

By

12 October 2017

club

Great location and customer service! I would stay there again when in London.

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Mr Pring

By

10 October 2017

platinumelite

The only things that were not so great was the bar at the end of night. The gin drinks were in large glasses and the staff seemed keen to close. However people kept coming in so had to stay open.

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great hotel excellent staff

By

09 October 2017

lovely hotel close to tube. friendly nice hotel and staff.

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Conversation from room next door woke me up through interconnecting doors

By

09 October 2017

Woken early after very late arrival by conversation outside room. Thought it was in corridor, only to find it coming under the interconnecting door. If I spoke Chinese (I assume) I would probably have understood the conversation.
The doors should be fitted with suitable dropping threshold bars - they are unfit for purpose.
I complained at checkout (expected the hotel to match a competitors (I usually use IHG not the competitor) Good Night Guarantee but was told the only refund I would get was for car parking!
Not great preparation for the morning meeting I was attending.

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Nice hotel

By

06 October 2017

Lovely hotel with attentive and helpful staff
I couldn’t have asked for more.

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Good Crowne Plaza near tube system

By

06 October 2017

Good hotel, very close to central Line.

Nice rooms, bar / restaurant is reasonable and executive lounge is quite good.

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