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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1473 reviews
95%
Recommend This Property

Ratings Breakdown

1473reviews

  • 5 Stars
    1005
  • 4 Stars
    359
  • 3 Stars
    56
  • 2 Stars
    36
  • 1 Stars
    17

Perfect stay

By

August 31, 2018

This is my preferred IHG hotel in Manchester, positioned in a great location, minutes walk from the Northern Quarter with it’s restaurants and bars, the great shopping that Manchester has to offer, as well as the tram network and Victoria station (for access to the airport and beyond).
Check in was made seamless by the friendly check in team and a very warm check in from Nicola, who then greeted us each time we passed by, asking how our weekend was going.
The Club Lounge is a great place to start one’s evening and all of the staff were friendly and did their best to accommodate our requests as we got ourselves in the mood for our nights out. Many of us in there were there for Pride weekend and in the party mood, keeping the team busy, all of the staff remained calm and all took time to chat to us, Carla was amazing and also Paolo and another lady with an Asian name that I cannot remember now who both did their best when the Lounge became full of demanding guests on the Sunday night.
The Club rooms are a little haven of peace and tranquility away from the hustle and bustle of everything has to offer, minutes away.
Thanks again to you all and we look forward to the next time!

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