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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 266 reviews
91%
Recommend This Property

Ratings Breakdown

266reviews

  • 5 Stars
    173
  • 4 Stars
    67
  • 3 Stars
    14
  • 2 Stars
    7
  • 1 Stars
    5

Remodelaciones e Internet

By

26 May 2017

El hotel lleva varios meses en remodelación y las habitaciones remodeladas son mucho más confortables que las anteriores.
Las anteriores tambien son cómodas, pero son demasiado grandes.
En esta ocasión, me asignaron una habitación de las anteriores en el segundo piso, y el servicio de internet era bastante deficiente. Lento y en ocasiones intermitente.
En la noche el servicio en el restaurante es bastante pobre. Buena calidad de alimentos pero poco personal y lento.
Fuera de esto, un excelente servicio de todo el personal y buena limpieza en las instalaciones.

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Tolzca

By

25 May 2017

Gut. Sauber, Lage Okay, höflich. Frühstück sehr lecker, .................

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Business felt like leisure

By

23 May 2017

club

One of the best long period stays I've ever experienced. The staff and accommodations were excellent and the service was 5 star. Can't wait to visit again.

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Empfehelenswertes Hotel mit nettem Personal

By

15 May 2017

club

Alles bestens und gerne wieder!
Leider kein Frühstück im Preis enthalten.
Nähe zum Flughafen ist vorteilhaft.

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EXELENTE ATENCION E INSTALACIONES

By

09 May 2017

club

EXELENTE EN ATENCION, LIMPIEZA EN INSTALACIONES Y MUY BUEN SERVICIO.

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Excelente Hotel

By

09 May 2017

Excelente hotel, bien ubicado, cerca de todo, buen ambiente personal atento, excelente limpieza, felicidades

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Habitación

By

08 May 2017

club

La habitación súper amplia, limpieza extraordinaria, la estadía en el restaurante fui muy agradable al escuchar música de piano en vivo, es un plus que disfrute durante el desayuno

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Friendly Staff and very Attentive

By

06 May 2017

platinumelite

Always friendly staff and very attentive, clean rooms, lobby bar staff is over the top for customer service. Will be back.

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Great Friendly and Caring Staff

By

03 May 2017

The entire staff is extremely attentive and friendly.

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Toluca Lancaster

By

03 May 2017

Ottima accoglienza e disponibilità del personale, buona pulizia e ottima varietà del ristorante sia a colazione che per i pasti.

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Toluca visit

By

02 May 2017

club

Mario was awesome at the front door. He went way beyond expectations.

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Implementazioni

By

01 May 2017

Il soggiorno è molto positivo, ci sarebbe da aggiungere una piscina e rinnovare il bigliardo.
Ottima la disponibilità delle persone che lavorano alla receptions

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