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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 553 reviews
87%
Recommend This Property

Ratings Breakdown

553reviews

  • 5 Stars
    313
  • 4 Stars
    139
  • 3 Stars
    51
  • 2 Stars
    34
  • 1 Stars
    16

estadia mty

By

21 August 2017

muy buen servicio durante la estadia en mty, fui reconocido como miembro IHG, el servicio del front desk fue rapido.

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Short stay

By

18 August 2017

For a short stay everything was OK. The Air Conditioning in the room had been turned off during the day and the temperature was VERY warm when first entering the room. ( This visit was in the middle of Summer ) It took several hours for the room to cool down to a comfortable level. The restaurant had very good food but the service was extremely slow.

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exelente servicio

By

15 August 2017

club

un hotel muy comdo y un excelente servicio de su personal que nos hicieron sentir como en nuestra casa.

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De negocios en Monterrey

By

15 August 2017

En el Crown Plaza Monterrey Aeropuerto, Desde la llegada en el lobby hasta la salida, la atención y el servicio del personal son geniales.
Las instalaciones son de primer nivel.
Asi que el conjuntos hace muy placentera la estancia!
Cabe mencionar que durante mi check out .... olvide mi tarjeta en el lobby.... shame on me!
Pero mi nutras esperaba el taxi... me alcanzaron y me la entregaron!
Súper!

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mont

By

14 August 2017

My stay was comfortable and the staff was nice. no problems with room

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Servicio Excelente!!

By

10 August 2017

No alojamos en este hotel y la calidad de la atencion fue muy buena, habitacion amplia y muy comoda las camas, fui con mi familia y realmente lo disfrutamos

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Comodidad

By

09 August 2017

club

Muy buen alojamiento, el servicio fu excelente el unico problema que tuve es la reposición de vasos de vidrio. Todo lo demás cumplio con las expectativas.

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Excelente Hotel

By

08 August 2017

club

Buena atención por parte del personal, limpieza y muy cuidadas sus instalaciones

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朝食

By

04 August 2017

club

100%のジュースが、もう少し冷えていたほうが良かったと思います常温でした。外部から冷やして頂いた方が良いよ思います。

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Bad service

By

02 August 2017

experianced long wait time for transportation. During the check in lack of attention before I was helped.

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Great business stay

By

02 August 2017

The lounge makes it stand out from the others. In Monterrey it is my happy place.

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No news, good news

By

01 August 2017

club

La estadía fue amable, sin problemas y sin necesidad de aclaraciones. Limpio y con buen ambiente. Habitación muy cómoda.

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