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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.7

based on 820 reviews
92%
Recommend This Property

Ratings Breakdown

820reviews

  • 5 Stars
    622
  • 4 Stars
    150
  • 3 Stars
    29
  • 2 Stars
    14
  • 1 Stars
    5

物超所值

By

26 June 2017

房间够宽敞,设备设施齐全,隔音效果不错的,唯一的缺点就是窗户不好打开。自助餐很是丰盛,不过地方有点小。

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非常好的酒店

By

24 June 2017

位置好。景色好。员工热情。行政酒廊欢乐时光菜品丰富。房间整洁。床铺舒适。远离大马路,后面就是小区,非常安静。交通方便。

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房间比较老

By

24 June 2017

房间比较老旧了,服务和其他都还不错。。。。。。。。。。。。。。。。。。。。。。。。。。。。。房间比较老旧了,服务和其他都还不错。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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值得期待入住的酒店

By

22 June 2017

club

值得期待入住的酒店,从前台check in到离店,感觉都非常完美。服务亲切微笑有礼貌,客房用品也非常舒适有品质,晚上睡的很好!

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服务无微不至

By

22 June 2017

club

餐厅服务员在见到我一次后,第二次之后就能认识我记住我,并且能够主动问候示意,提供良好服务,体现了很高的职业素养。

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Crown Plaza Hotel Nanchang Riverside is a Star!

By

21 June 2017

club

This was my second stay at Crowne Plaza Hotel Nanchang Riverside and both times everything was excellent.
All the staff were super polite, friendly, welcoming and always very eager to accommodate our wishes.
Most importantly the rooms are amazingly clean - which is very unique and really adds value to the hotel - as it's very rare to find a hotel THAT clean and giving the guests the feeling of home.
Excellent job overall - I really hope they won't change anything or lower their current standards.
Crowne Plaza Hotel Nanchang Riverside is really a shining star and bright example for all other hotels - not only in the Crowne Plaza family (we've had bad experience with Crowne Plaza Wangfujing in Beijing) but also for other hotels.
Keep up the good work - you're amazing!

Tip: The dry cleaning services are impeccable - the clothes look good as new!

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相当棒的服务

By

21 June 2017

在早餐的餐厅门口就可以快捷办理退房是非常方便的。服务人员的主动服务意识非常好,在细节上给了很多惊喜,处理一些疑问时都能给出快速满意的答复,非常不容易。房间相对紧凑,空调通风有待改进。

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设施齐全,方便舒适

By

20 June 2017

club

设施齐全,方便舒适,周围环境很美,赣江边上的风景很好,整体很不错!需要评论文字太短。应至少为 50 个字符。 这有点强人所难吧

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环境舒适

By

20 June 2017

地理位置不错,然后酒店看着挺新的,干净整洁。退房时前台姑娘服务不错, 早餐还可以。
但在在其他酒店遇到的普遍问题这边也要提一下。很多服务生在面对外国客人时点头哈腰,小心翼翼。面对中国客人时却不那么热情。这是普遍现象不是针对具体酒店。希望所有服务行业都能注意到这个问题。

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房间整洁正气,服务员效率高

By

20 June 2017

办理入住退房时前台很有效率,房间送餐也很便捷。各方面都很满意。地理位置方便,打车容易,很适合出差时下榻

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服务一流

By

20 June 2017

行政酒廊的服务非常周到,贴心。特别是在我入住期间为我服务的Helen 和Kiki。另外还有33楼以为客房的服务人员(不记得名字了)能及时记住客人的偏好,并备注下来。

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空调

By

19 June 2017

club

总体还行,就是温度也就20多度,室内的空调一直开着无法手工关闭,晚上很冷。还有请不要限定评价字符,非要写那么多字干吗,把想表达得说清楚不就行了吗?

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