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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.2

based on 796 reviews
80%
Recommend This Property

Ratings Breakdown

796reviews

  • 5 Stars
    432
  • 4 Stars
    223
  • 3 Stars
    75
  • 2 Stars
    33
  • 1 Stars
    33

硬件设施一般,服务态度和效率亟须加强

By

April 25, 2017

club

1. 入住的原本是无烟房间,但进屋之后烟味不小。后来经调换新房间才得以解决。
2. 早餐明明空位很多,但被强制安排等待进入。并且这期间被几个印度人插队,服务生置之不理!
3. 照明阅读灯闪烁不停。
3. 服务意识亟须提高!门卡连续两次不能使用,但前台都是让先做好卡再送到楼层,导致长时间屋外等待不能进入。为什么不能先让客人进屋,再做好卡片送到房间?!

这些方面让本次入住十分不满意,差评。

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Luxury in Nanjing

By

April 25, 2017

club

Unexpected luxury is found at this Crowne Plaza. The oversized rooms with wonderful linens, beds, and bathroom layout were a surprise upon my first stay. Now, having returned several times, this is the standard that I hold for other hotels in China. I especially love the separate bathtub and frosted glass and the shower stall. upon my first stay, I had to take photos of how well designed the rooms are. My other favorite is their breakfast buffet. I've traveled all over the world and this one stands out as the best of all. Truly, my favorite hotel in the world for amenities and room design.

PS: Photo of my room service the night I checked in. The best stir fry ever in a hotel. Fillet quality beef, amazing mushrooms, and the freshest peas. Memorable.

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客房整洁,服务佳

By

April 24, 2017

club

本次出差入住4晚,整体感觉客房整洁,服务佳.晚上回房欣然看见取电槽内插着一张贵宾卡,且房内留着灯,倍感温馨.

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入住及早餐

By

April 24, 2017

club

入住登记的速度需要加快,我到达较晚,夜间等待时间很长。早上餐厅用餐时,限流排队等了几分钟才进去。餐位入座后无服务生询问是否需要咖啡或茶

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送餐服务好,服务一般

By

April 24, 2017

没有体验到金卡会员的待遇,前台比较木讷。客房服务不错,早餐马马虎虎,让人印象深刻的是礼宾,出乎意外地专业,态度,反应速度都很好。

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Beautiful And Spacious Room

By

April 23, 2017

platinumelite

I was really impressed how nice the room was. Color scheme was perfect for getting rest. The bath tub was really nice and relaxing. They had everything I needed in the morning (i.e. toothpaste, toothbrush, shaving cream). My only complaint is the room service dining was not good. The chicken tasted terrible. Even still, I will stay here again because the hotel was that nice.

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中规中矩,物有所值

By

April 22, 2017

性价比不错,行政酒廊的早餐与服务都不错,只是地理位置稍偏;前台服务热情快捷,客房服务也能有求必应。
评论提交了两次,都提示“评论文字太短”,感觉顿时不好!!!

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方便的交通,干净舒服的房间

By

April 21, 2017

platinumelite

出差参加会议,离地铁站较近,方便的交通。
干净舒服的房间,给升级了套房,方便会客交流。
服务人员热情

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电视及节目选择不多

By

April 21, 2017

电视及节目选择不多
(对于该条评价50个字符的要求表示压力很大)
(对于该条评价50个字符的要求表示压力很大)
(对于该条评价50个字符的要求表示压力很大)

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矿泉水和会员服务

By

April 20, 2017

platinumelite

有两点建议:
1. 房间里的矿泉水能否换成其他品牌,冰露水是含添加剂的:
2. 在check in的时候请前台明确告知白金卡会员可以在贵酒店享受的服务;

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Lovely room with a view

By

April 17, 2017

club

Great view of the lake, excellent location, nearby shopping and entertainment, great atmosphere, poor internet, good business lounge with good service and frequent offerings, helpful staff, English TV channels

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不推荐

By

April 15, 2017

地库非常非常小,地面停车位也很少!客房服务也不是很干净,很多东西都不整理,每天都是下午才来打扫房间,不推荐这家。

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