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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.2

based on 707 reviews
79%
Recommend This Property

Ratings Breakdown

707reviews

  • 5 Stars
    380
  • 4 Stars
    197
  • 3 Stars
    68
  • 2 Stars
    30
  • 1 Stars
    32

硬件不错,服务有待提高

By

21 January 2017

硬件设施不错,服务态度有待提高。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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放松

By

21 January 2017

club

整体体验不错啊!服务大姐人好好啊!可以放松身心,调整节奏,缓解出差的劳累;可是也有不便之处,如房间没有烧水壶、垃圾桶、窗帘私密性不好、空调调整繁琐,希望能改善一下。

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交通方便,环境优美

By

20 January 2017

整体体验不错,交通方便;环境优美,毗邻佳东湖;房间比较宽敞;服务员态度热情;周边生活配套也方便,走几百米就有商城,餐馆等。

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整体很好,建议增加自助晚餐

By

20 January 2017

club

1.目前自助晚餐只有周五、周六、周日,建议在周一至周四也增加自助晚餐。
2.相对于之前到过的其他假日酒店,南京银城皇冠中式早餐种类偏少。

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床铺舒适

By

20 January 2017

club

早餐可以提高,味道还不是最好。不过睡眠一如既往高。吸烟房烟窗透气有点差。挺好。紫薯紫薯紫薯紫薯紫薯紫薯紫薯紫薯紫薯紫薯紫薯紫薯。

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总体满意

By

19 January 2017

房间,服务都不错,早餐质量还需提高。对于致悦卡会员,个人觉得能够提供酒廊待遇。毕竟皇冠的最顶级会员。

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Could be so much better

By

15 January 2017

Service and food need improvement. The rooms are getting tired and need updated

Posted byHotelStaff
20 January 2017
Dear guest,thank you for choosing Crowne Plaza Nanjing Jiangning.Thank you for your suggestion, our service and food failed to let you satisfied, we are deeply sorry, we will continue to improve the service level and update the food, so the next time you check in to see our progress.Welcome you to our hotel and wish you a happy new year.
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服务很好

By

13 January 2017

服务周到,床很舒服,周围环境很漂亮,大厅明亮。
早餐的品种比较多。

服务周到,床很舒服,周围环境很漂亮,大厅明亮。
早餐的品种比较多。

服务周到,床很舒服,周围环境很漂亮,大厅明亮。
早餐的品种比较多。

服务周到,床很舒服,周围环境很漂亮,大厅明亮。
早餐的品种比较多。

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环境舒适

By

11 January 2017

房间设施、卫生状况都很好;周边设施和环境也比较好,方便出行。
不足之处:
走廊噪音,房间隔音效果差,房间的窗户只能开启一点点,不利于室内通风换气

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房间很大,服务热情

By

10 January 2017

房间布局不合理。 室内温度太低,空调运行后,温度还是偏低。卫生间设施设备维护不好。停车场管理混乱。总体印象不好

Posted byHotelStaff
15 January 2017
尊敬的宾客您好,感谢您选择入住南京银城皇冠假日酒店,并且与我们分享您此次的入住体验,您提到的室内温度的问题,酒店采用的是中央空调,温度统一控制,一般情况下是根据当天气温来调控,如果在您入住期间您依然感觉不舒适,您可以致电宾客服务中心,我们的工程部将及时为您解决问题。我们拥有地下、地面、机械停车位,可能在入住高峰期间车位紧张给您带来不便我们深感抱歉,我们也在积极寻找合适的方式解决客人停车的问题,再次感谢您的理解,祝您新年快乐,工作顺利!
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早餐餐厅勺子不干净

By

09 January 2017

club

早晨起来7点半去吃早餐,被领位坐下后发现勺子上居然有没洗干净的东西,严重影响食欲和心情。着急赶时间没时间叫服务人员了!五星级酒店,在摆放刀叉时应该有检查的程序吧,明显感觉不负责任,人浮于事。

Posted byHotelStaff
10 January 2017
尊敬的宾客您好,感谢您选择南京银城皇冠假日酒店,并与我们分享您的入住体验,感谢您发现我们餐厅在卫生方面存在的问题,我们明白对于一家餐厅来说,重要的不仅仅是食品质量与口感,更重要的是食品的安全与卫生,您提出的问题已经得到了管理层的重视,我们将会在今后的工作中,加强食品卫生的检查,再次感谢您的宝贵意见,期待您的下次入住,祝您新年快乐,笑口常开。
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住过多次

By

06 January 2017

前台很热情,但是偶尔有实习生,会有些慢,房间不错,很干净,住过多次,只要在江宁附近办事,都会入住这家酒店,

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