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I learned that a long walk and calm conversation are an incredible combination if you want to build a bridge

Seth Godin, Best-Selling Author

Special Needs

The comfort of each and every one of our guests is important to us. Learn about the accessible rooms, spaces and services available at our hotel here, from TTY devices and accessible parking, to assistive listening devices and beyond. Just let us know how we can best accommodate your stay.

Accessible Parking Details

  • Ramp Access to Property
  • Ramp Access to Hotel Bar/Lounge
  • Ramp Access to Hotel Restaurant
  • Parking Drop Off Point is adjacent to entrance

Accessible Public Area Details

  • The following public areas are accessible:
    -Public Toilets
  • Lift Access to All Floors
  • Lift near Accessible Rooms

Accessible Guest Room & Bathroom Details

  • Wheelchair Accessible Rooms Available
  • Guest Room Furniture Can Be Rearranged
  • Emergency Cord/Button in Bathroom
  • Emergency Cord/Button in Bedroom
  • Grab Bars and Tall Toilets Available
  • Adequate Clear Turning Space in Bathrooms
  • Handheld Shower with Hose
  • Handrails
  • 11:00 am
  • Safety Bar in Shower
  • Accessible Bathroom Controls

Hearing-impaired Accessibility

  • Visual Alarms or Alerts
    -Guest Rooms
    -Hallways
    -Public Areas
  • Hearing-impaired Services
  • Vibrating Pillows Available

Vision-impaired Accessibility

  • Audible Alarms in Hallways

Wheelchair Accessibility

Accessible via the front entrance, on all floors via the lift. Access to rooms, Hawthorns restaurant, The Gin Bar, Mineral House Spa and all meeting rooms.