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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 737 reviews
88%
Recommend This Property

Ratings Breakdown

737reviews

  • 5 Stars
    417
  • 4 Stars
    201
  • 3 Stars
    64
  • 2 Stars
    33
  • 1 Stars
    22

Great stay friendly staff

By

24 April 2017

We were greeted with a smile from the entrance to the front desk. And all our requests and preferences were accommodated. We were even allowed early checkin and late checkout as we requested. Any concerns about our room like the tv and extra pillows and blanket were acted upon quickly. Room was big and comfortable. Big comfortable beds for a relaxing sleep. Bathroom is big with bathtub and complete with amenities. But the bathroom door hits the shower enclosure when you open it. Wifi is fast. Breakfast is just average but filling. All in all our stay was great.

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Fine Stay

By

22 April 2017

Great staff. Always remember you and your preferences. Very clean rooms.

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Overall Experience was Fine

By

21 April 2017

The kids enjoy the stay because there is a bathtub and a pool and the hotel is accessible to the mall no need to ride or walk far just to buy something.

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Staycation for my Family

By

18 April 2017

club

The hotel is very child friendly and my kids are asking to go back again.

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Great Service

By

17 April 2017

Ease in checking in and the room service. My husband just got out of the hospital and our stay is to let him relax a few more days. The hotel staff in charge of room service, I think her name is Vanessa, helped me pick and modify the food that my husband can consume. I appreciated her genuine concern and sincerity to assist me with the food.

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One Week: Business Traveler review

By

17 April 2017

club

Overall the hotel is not at par with other IHG properties of its category. No advice was given prior to booking that there was an ongoing renovation in the pool area. The gym is a Gold's Gym express with very old and some rusty equipment. The room was just average and the toilet was clearly old with relatively weaker water pressure and the shower door kept squeaking and banging when closing.

The staff though was good and attentive which is probably the best thing about the hotel.

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Great service and clean room

By

16 April 2017

club

The staff from rsception, concierge, bellboys were very courteous and friendly. The room was clean. I had a good night sleep. Thank you. I would definitely stay here again on my next holiday.

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Great service!

By

15 April 2017

club

What i love most about this hotel is the staff.. always with a smile on their faces.. very accomodating.. approachable.. The pillows are really nice too and you can ask for additionals without added cost.. We orginally planned to stay for only 3d2n but we decided to extend for 1 more night since we are really satisfied with our stay..

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A convenient and effective business stopover.

By

14 April 2017

The hotel was a comfortable and welcoming place to stay on a business trip. All necessary facilities were available and in good order. Conveniently located close to a wide variety of shopping and eating places.

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Superb staffs, room, food and services

By

10 April 2017

club

Me and my wife love the Presidential Suite. Superb staffs, room, food and services. Will be back soon.

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comfortable bed and accommodating staff

By

07 April 2017

Staff were very accommodating and attentive to our needs/queries
comfortable bed, spacious and modern room

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great staff but my credit hold for incidentals takes forever to return

By

04 April 2017

Credit hold for incidentals is taking forever to be credited back.

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