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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 519 reviews
92%
Recommend This Property

Ratings Breakdown

519reviews

  • 5 Stars
    352
  • 4 Stars
    130
  • 3 Stars
    20
  • 2 Stars
    9
  • 1 Stars
    8

整体满意

By

23 May 2017

platinumelite

一个小建议,VIP的水果最近“瘦身”了?
如果有会议,建议开放行政酒廊的早餐,有时候早餐人有点太多

另外,重点感谢一下前台和行政酒廊的姑娘们!

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电视机雪花

By

18 May 2017

房间内电视有雪花。退房必须是12点,经交涉到1点,理由是要接待会议,这是作为白金卡客户第一次遇到的待遇,感觉很不舒服。在其它酒店IHG酒店有时被延迟到4点,虽然也是1点退房,但感觉很好。

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周末休闲

By

18 May 2017

platinumelite

入住当天大堂很热,前台人手感觉不足,入住时换了2人进行操作。积分换房购买了行政待遇,在1.2米小朋友是否免费用早餐的问题上产生异议,最后前台Frank帮忙处理。比较用心。

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not good experience

By

15 May 2017

Stayed here for one night. However, bad issue already started at check it. Waiting a long time in the line, even as gold member have special line. Actualy after complain and 40min waiting found out there have been many people using this line even not a member, wanted to know where can do sightseeing !! Hey where are we ??!!
The executive floor was ok, but food not so good, Some food even was already cold, like beef.

Room window was very dirty, this should not happen. Also room itself was ok but could be better on clearningness.

And finally at check out same problems at check it. Seems they didn't learn from 1 day earlier !!? Sorry, I dont understand. Also, check our, pay with card, "Sorry Sir, your card have a problem" I say NO, they try again and again, try other machine. Then the guy told me, Sorry sir you are right, it is our machine problem. This took then 15min

will not start there again and also not recommend this Hotel
sorry but as gold member I have to say this

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Geräumige Zimmer, gutes Frühstück

By

15 May 2017

Zimmer sind geräumig und gut ausgestattet, Frühstück ist vielfältig und gut. Ambiente und Öffnungszeiten der Hotelbar sind verbesserungswürdig / erweiterbar.

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酒店服务、环境一流

By

14 May 2017

入住酒店:前台服务员热情!细心!入住房间:房间打扫干净、整洁。房间清洁员服务热情!行政酒廊:服务员热情!餐食非常好!早餐:接待员笑容灿烂、服务周到!健身房、泳池服务人员:认真负责!礼宾度:服务员热情周到!酒店殷亮亮经理服务细心!周到!贴心!感觉一家人!

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Schönes Hotel

By

13 May 2017

club

Schönes Hotel in toller Lage direkt in einem großen Park.

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游泳池一流,服务一流

By

10 May 2017

总体感觉很满意,有大巴,房间都大,卫生打扫也不错。
赞一个,下次还会再住这里。


唯一就是对早餐不是特别满意,中餐的味道和种类都有些欠缺。

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房间宽敞

By

10 May 2017

platinumelite

挺不错的---,下次还会入住,挺不错的---,下次还会入住,挺不错的---,下次还会入住,挺不错的---,下次还会入住

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床铺舒适,前台服务热情

By

08 May 2017

platinumelite

每次入住睡眠非常舒适,枕头有多重选择,床铺非常干净整洁;前台服务和餐饮服务人员招待热情,会主动识别客人身份信息;结账也非常迅速,能够节省很多时间,尤其是早上。

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舒适aghjkjjjhgffdsddggghjjjjkkkhfdssdfggh

By

07 May 2017

club

宁静,亲切,服务周到,。
不过你们的问卷太长,大啰嗦。
一一
一一一一

问卷把我的心情弄坏了
Dfghjkkllgfdsdryuiiijgdsfhjjjkbh

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服务态度好

By

07 May 2017

club

服务态度好...............................................................

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