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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 1173 reviews
76%
Recommend This Property

Ratings Breakdown

1173reviews

  • 5 Stars
    439
  • 4 Stars
    447
  • 3 Stars
    179
  • 2 Stars
    65
  • 1 Stars
    43

设施比较旧,预定流程非常不便

By

20 July 2017

预定时没有双床房选项,专门打多次电话才搞定修改为双床房,酒店对此类预案准备非常不足。

设施比较陈旧,房间比较小,好在位置方便。

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床铺舒适,服务一流

By

19 July 2017

club

酒店位置不错,在市中心区域。客房内的设施比较旧了,但使用无问题。寝具舒适,隔音效果较好,睡眠舒适度高。

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お風呂は大きくてキレイです

By

19 July 2017

club

上海のホテルは部屋がきれいでも排水辺りは汚かったりするのでバスタブに入りたくなかったりします。その点、こちらはその辺りがとても清潔に保てていたので良かったと思います。スリッパもフワフワ、バスローブも気持ちよくて快適に過ごせたと思います。
新館の角部屋でしたが、3階だったので眺望が悪くカーテンも開けたくないな~という感じでした。
日本語を話せるスタッフがいたのでありがたかったです。

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Good sized room and great service

By

19 July 2017

club

Stay for Shanghai Film Festival, price much higher than other time

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upgrade

By

18 July 2017

platinumelite

agreable surprise, l'hotel etant plein, j'ai été surclasse et beneficie d'une suite.

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バランスが取れています

By

18 July 2017

platinumelite

出張で年間50泊ほどCrownePlazaShanghaiに宿泊しています。地下鉄「交通大学駅」から近く、周辺には飲食店も多くあり、部屋の広さ、清潔さ、設備、食事、従業員の対応等、おおむね、満足です。もっと高いホテルへ行けば、ここより良い環境はいくらでもありますが、値段とクオリティを考えると満足するレベルです。
一点気になるのはトイレの水圧が弱いことですね。

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房间隔音很差,睡眠质量受影响

By

18 July 2017

club

两个房间就一个木头门隔开,导致隔音效果很差,隔壁方便发出的乱七八糟的声音,听起来很清楚,特别是再碰上一些不自觉的客人!很影响睡眠质量!!!

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超值体验,第三生活空间体验

By

17 July 2017

platinumelite

所有前厅部员工对每位住客都很亲切地问候,很好的第三空间体验。checkin时第一时间问候白金卡客人并高效的办理入住!体验很好

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环境不错,服务很好

By

15 July 2017

club

早餐还不错,床铺也挺舒服的,干净整洁,唯一给的优惠券价格感觉有广告嫌疑,然后里面服务也不是很好。但是酒店整体效果非常不错,很好,干净安静,舒适

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员工服务态度好,床铺舒适

By

15 July 2017

到上海出差一直入住上海银星皇冠假日酒店。酒店房间舒适干净,睡眠质量好。酒店附近出行方便,距离上海交通大学地铁站步行只需10分钟。

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床铺舒适但设备陈旧

By

15 July 2017

club

设备和家具比较陈旧,但是整个其他洗浴床铺用品很好,浴室应该在宽敞一些,服务整体不错,早餐品类比较多,但是不够精品,特别是面食类等。

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设备老旧 位置较好

By

14 July 2017

酒店装潢及设备老旧,电梯的空调出现故障,门童服务较好,早餐品种不丰富,房费价格偏高,前台服务谈不上好坏,只能说真的挺上海的。

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