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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 607 reviews
88%
Recommend This Property

Ratings Breakdown

607reviews

  • 5 Stars
    378
  • 4 Stars
    179
  • 3 Stars
    31
  • 2 Stars
    11
  • 1 Stars
    8

Service

By

29 May 2017

platinumelite

Phone service very poor, could not speak English, and did not respond to my questions. The internet was slow and I had to keep logging in. There was no reliable service to improve the intenet

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服务态度很不错

By

28 May 2017

入住期间有个很大的上海国际会议,房间爆满。店员服务态度不错,还有一个单独问候电话给会员,每天会员能有一份水果在房间。

唯一一个问题是:早餐时间负责收盘的工作人员,多了一些新手,很多时候客人的早餐还没有吃完就过来要收盘子。我早上刚拿了一盘早餐,想起没拿饮料离开一下,结果回来就发现我的盘子被收了,那里面都是没动过的食物啊,太浪费了。工作人员有诚挚道歉,他以为是我已经不吃的食物了。哎。

除了上面这个事之外,其他的一切都非常好。仍然推荐。

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大厅明亮,服务一流

By

25 May 2017

非常不错的一家酒店,离复旦各处都在步行范围内。是同学聚会,学术交流的首选地。
大厅非常明亮干净,前台服务人员热情周到并且在到店前和我电话联系预计到达时间。

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房间有霉味,但性价比极高

By

25 May 2017

platinumelite

距离五角场极近,但房间内的霉味需要全速解决。但酒店的费用和体验对于同等的银星皇冠,性价比高了太多了。

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意外惊喜

By

24 May 2017

platinumelite

入住登记收到意外惊喜,礼品和升级的校长套房都非常满意,酒店的环境和服务一如既往的令人满意,这是一次很难忘的入住体验,非常感谢!

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环境优美,服务贴心

By

23 May 2017

酒店环境很好,很安静;酒店设施有些老旧,卫生做的很干净,服务很贴心;会员身份入住,升级了行政房,值得推荐。

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舒适和整洁

By

19 May 2017

入住迅速识别身份,升级到行政房,给予相应的待遇,房间整洁舒适,餐饮卫生,口味可以,使用过健身房,设备比较老旧,但是保养较好。停车礼宾服务很到位,是性价比极高的酒店,推荐入住。

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环境优雅

By

19 May 2017

酒店位于五角场附近,复旦大学旁边,整体较安静,不吵闹。距离地铁要走10分钟左右,才能搭乘10号线。酒店整体管理较好,工作人员的服务态度也很积极

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整体不错

By

18 May 2017

club

整体很不错,就是所在地稍微偏僻,距离地铁站远,距离最近的地铁10号线要走15分钟左右。另外如果有shuttle到机场就最好了!

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房间宽敞,床很舒服

By

17 May 2017

选的是大床房,
房间宽敞,床很舒服;
浴缸有些小,没用过。
位置一般,出门右转100米左右有两个便利店,餐厅或者购物的地方较少。

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床铺舒适,服务一流。

By

17 May 2017

床上用品上乘,空调安静,体验较好。
建议增加上网的便利,增加港台电视台频道,提高对港台旅客的吸引力。

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房间挺大

By

16 May 2017

club

订的标间,房间很大,床也很舒服,可能开业时间比较久了,感觉床品显得有点旧,装修风格也有点老了,总体来说性价比还是很好的

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