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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 688 reviews
86%
Recommend This Property

Ratings Breakdown

688reviews

  • 5 Stars
    417
  • 4 Stars
    180
  • 3 Stars
    51
  • 2 Stars
    20
  • 1 Stars
    20

一切都好

By

June 20, 2017

club

就是在安排楼层方面,尽量考虑到会员需求。比如不要安排在空调主机附近。
然后check in 的时候,应该主动提示会员来宾待遇,比如迎宾水果,饮料等。这方便 holiday in 比较做得不错。
早餐水平非常好吃,这个可以继续保持。

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高质量的睡眠体验

By

June 20, 2017

platinumelite

IHG集团下属的皇冠假日酒店,一直提供较为良好的服务设施,能够给所有旅行者提供一种良好的体验,让大家能有有效地缓解旅途中的疲劳,真正地放松自己。

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服务很好的 但有点远

By

June 20, 2017

从一开始服务就感觉很不错 10点到酒店的 破格让我们办理入住 但问题是虽然酒店离地铁站不远 但是本身这个地铁站就有点偏僻 离南京路外滩都很远 这对于旅客一点不便

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假日快捷的管理水平 management Like HolidayInn Express level

By

June 19, 2017

Very bad experience in last three time stay!
In Mar. they arranged a room which has another guest in!
Second time in May, they gave me less amount invoices than I had paid.
Third time in June, they deleted my stay records after I checked out! I called 3 times hotline to reopened my records!

Too bad and terrible experience in this hotel!

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前台服务态度不好

By

June 19, 2017

platinumelite

入住时的前台接待人员服务态度不好,讲话冷冷冰冰,还颇有些居高临下的感觉,好像白金的待遇是他恩赐的一样,非常的可笑..完全不适合做前台接待工作!

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Too slow cooking the noodle dishes long face

By

June 18, 2017

The guy in the breakfast restaurant cooking the noodle had a long face and spent very long time to cook a noodle. This is an area for improvement.

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性价比高

By

June 13, 2017

platinumelite

假日来住很方便,很划算。假日来住很方便,很划算。假日来住很方便,很划算。假日来住很方便,很划算。假日来住很方便,很划算。假日来住很方便,很划算。假日来住很方便,很划算。假日来住很方便,很划算

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房间很大, 干净舒适

By

June 13, 2017

club

房间很大, 干净舒适。 交通算便利, 附近有地铁
就是楼上的餐厅唐宫不能挂账。
早餐还行, 不过可能人比较多, 管理一般。 起身拿个实物, 刀叉其实是分开摆放的马上就被服务员收走了。

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多一點的服務感覺

By

June 12, 2017

platinumelite

其實消費者只要多一給點的服務比如說水果多一點好一點,這感覺就非常不一樣。但真實成本不高。或是免費的咖啡是咖啡豆現磨的豆子品質好一點,這些會讓人更多的回味

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暖心的服务

By

June 12, 2017

入住时能准确告知会员资格 并且提前备好了热茶 超级贴心 缺点 隔音较差 酒店外的音乐喷泉有点吵 行政楼层的早餐品种有点少...

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Shanghai Noah Square

By

June 12, 2017

Fast and Efficient Service. Friendly and Attentive Staff.

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不错的体验

By

June 09, 2017

platinumelite

不错的入住体验,至少能满足我的需求
但是酒店的工程维护备货不足,导致房间花洒坏的情况下无法立即更新是我感到不满意的地方

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