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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.5

based on 980 reviews
87%
Recommend This Property

Ratings Breakdown

980reviews

  • 5 Stars
    607
  • 4 Stars
    272
  • 3 Stars
    65
  • 2 Stars
    18
  • 1 Stars
    18

房间很舒服

By

23 May 2017

club

大堂空气劣差。大堂的宴会厅隔音不差,跟客户谈话基本听不到对方说话,房间很不差,服务也不错。希望有所改量。

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環境很好,服務很到位

By

23 May 2017

Joyce笑容很美,客房環境整潔度很高,不會有不舒服的感覺(特別是有小潔癖的我),車隊安排接送很暖心,金隊長大哥般的關懷讓人感動

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服務一流

By

23 May 2017

已經入住該酒店不下十次,而隨著入住次數的增加,明顯發現自己在酒店的「辨識度」也增加。這種服務的態度會給人一種「回到熟悉地方」的感覺,也會想再下次來到此區時再回到這間酒店入住。

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家的感覺

By

22 May 2017

經常出差的緣故,所以也入住過很多不同類型不同價格和服務的酒店,但珠江皇冠假日酒店是我住過最久也是最讓我有家的感覺的一間酒店。
1. 從進門開始,包含check in到房間都會有服務生及時送上問候
2. 客房細節做得非常好。舉例:房間飲用水的拜訪位置會依據客人的習慣在第二天得到體現
3. 前臺笑容很美。 個人覺得一間酒店最容易讓人記住的就是前臺真誠和溫馨的笑容,溫暖並且燦爛,前臺經理Joyce一開始就讓我覺得有回家的感覺,而不再是制式的語言和制式的微笑。
4. 酒店車隊的接送服務特別是金隊長,讓我遠在他鄉依然能夠感受久違的大哥般的熱情和照顧

Anyway,很喜歡這個家庭和這個大家庭的成員,也很榮幸成為這個家庭的一員。

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床铺舒适,服务一流

By

22 May 2017

club

床铺舒适,服务一流,解决问题及时,且配备欢迎水果。早餐还可以,选择性较多,价格实惠,选择较多样化,好评。

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服务一流

By

21 May 2017

club

房间宽敞明亮,各种设施比较齐全,前台服务人员耐心礼貌,遇到问题都妥善的解决了,很不错的酒店,下次会推荐朋友来。

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服务态度很好

By

20 May 2017

酒店软硬件都不错,接待人员热情,办理入住和退房都很迅速。因为到点时间晚,没能体验酒店其他设施和了解周边情况,希望下次有机会进一步熟悉。

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一次愉快的入住

By

19 May 2017

服务很好,房间也不错。入住前主动问候,房间有升级,我是积分包价还给送了早餐。下次有机会还会过来,就是位置不在闹市区,距离出差办公的地方有点远

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Business Travel

By

16 May 2017

The location is good, staffs are nice and helpful
The only thing I don't like is the bathroom don't feel too clean.
There are stain in the shower room

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前台郭经理用心服务值得学习

By

16 May 2017

club

本次家人从广州到深圳游玩出行两日,选择入住本店,其中经历了两件事情很让我感动,先是在中餐厅就餐完毕后宝宝看到了西餐厅准备开party的气球,当前台郭经理得知宝宝喜欢这个玩具,主动和同事协调,当即将气球送给宝宝,宝宝很开心,虽然是件小事作为家长宝宝开心最重要,,但确实很温馨,让我们有种家的感觉,退房后几天,郭经理还主动联系我入住体验,在得知我有遗留物品,主动帮我寄回,服务专业周到,热情周到,在此向郭经理表示感谢,希望贵店能将郭经理的服务进行表扬和推广,下次来深圳还会选择贵店入住!

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Crowne Plaza Longgang

By

16 May 2017

As always, the best thing here is the service. Everyone is friendly, attentive, and always helpful; even in the smallest of details.

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入住评价

By

15 May 2017

房间一流,床铺很舒服,酒店自己的中餐做的很好。周边很便利,休闲,餐饮都在步行距离内已,唯一不足,网速不够快。

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