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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 729 reviews
93%
Recommend This Property

Ratings Breakdown

729reviews

  • 5 Stars
    440
  • 4 Stars
    197
  • 3 Stars
    52
  • 2 Stars
    27
  • 1 Stars
    13

MADE TO FEEL SPECIAL

By

19 October 2017

platinumelite

The team at this hotel from all areas of service were excellent a true team living up to the brand. well done.

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Excellent hotel.

By

18 October 2017

platinumelite

I stayed here when it was a Holiday Inn and they've made many improvements to the comfort and quality but I was pleased that the staff remained friendly as on my previous trip. A very professional team who's sole aim is to make your stay as comfortable as possible.

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October stay

By

18 October 2017

platinumelite

Not too sure that being a Crowne Plaza now was any different to my stay at this hotel around the same time last year as a Holiday Inn. I really do not see the need to have a 10 to 12 foot Christmas tree in reception in October though!

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Excellent stay

By

18 October 2017

club

I will recommend this hotel to all my friends and family 5 star hotel

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Great Place to Stay

By

17 October 2017

platinumelite

Good hotel.
Friendly staff.
Good places to eat outside the hotel.

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High quality, convenient hotel for centre of Solihull

By

15 October 2017

club

Regularly stay here when visiting family locally and always find it very good, especially since refurbishment a year or two ago. Easy parking, good breakfast and convenient for the centre of Solihull. Would highly recommend.

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Excellent breakfast

By

13 October 2017

platinumelite

This hotel was very good.I had a supper speedy check in which was great!
The rooms were lovely and the staff were great-nopthing was a problem..

The breakfast was fabulous with a great selection...There was even a smoothie of the day(yummy) They had a great healthy selection of fruits and fuit salad with various yoghurts...So nice instead of a cooked breakfast which was also on offer.

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Overall Disappointing

By

13 October 2017

Booking system is poor and as a result the booking is not great - the system "magically" on multiple occasions transferred the booking from a standard room to a standard twin room as I was travelling as an individual - the single beds are less comfortable though!!

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Nice weekend.

By

10 October 2017

club

This hotel met and exceeded all of my expectations. The staff were extremely curtious and helpful. I would recommend this hotel both for what it can offer and it’s location.

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Great stay

By

09 October 2017

club

Really enjoyed our stay here - staff we're great and very welcoming

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Amazing

By

09 October 2017

club

A fabulous hotel lovely bathrooms and highly reccomended

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Solihull

By

05 October 2017

Great location near centre of Solihull, good choice of eating options in hotel or surrounding area

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