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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1013 reviews
94%
Recommend This Property

Ratings Breakdown

1013reviews

  • 5 Stars
    780
  • 4 Stars
    189
  • 3 Stars
    32
  • 2 Stars
    5
  • 1 Stars
    7

Stay at Crown Plaza Suzhou

By

23 February 2017

club

Perfect stay but unfortunately too short. Very friendly staff, breakfast with nice view to the lake.

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最好的皇冠假日

By

22 February 2017

环境绝佳,紧靠金鸡湖,早晨可以到湖边散步或者跑步,整个酒店就像一艘大邮轮。电梯升起时,看着长长的酒廊,感觉像是科幻电影里的场景。服务人员也很热情专业

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Beautiful relaxing and capable location

By

21 February 2017

My stay here was my first hotel in China and first visit to China.

The atmosphere was beautiful. The breakfast area is spread out and very nice.

The room was very comfortable, lots of space and lighting in the bathroom.

The bedside controls were very helpful, especially for the blinds.

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非常感谢kiwi的帮忙

By

21 February 2017

platinumelite

Kiwi具有非常强的沟通能力,给客人的感觉也非常亲切,而且积极地帮助客人解决遇到的困难,是酒店非常具有价值的员工!

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环境舒适,服务态度好

By

21 February 2017

club

酒店环境好,大堂灯光效果很棒,服务人员态度好,免费办理会员后给了免费升级套房的服务。一楼酒廊的调酒不错,钢琴有歌手弹唱,环境优雅,适合餐后小酌一杯

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good

By

21 February 2017

club

good hotel, hope next time can arrange a lakeview room for us

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自助晚餐不错。

By

20 February 2017

自助晚餐不错。酒店周围没啥东西,都在修路。金卡会籍不值钱,房间在3楼,只能看到大厅的屋顶。房间空调调温只能增高降低,不能具体,而且似乎没用。总体不如湖对岸的洲际。

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Relaxing and comfortable stay

By

20 February 2017

Very professional and caring staff. Great amenities. Great Breakfast.

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everything was the best

By

20 February 2017

simply the finest, best of everything food, service, quality, appearance

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床铺舒适,服务一流,环境非常好

By

20 February 2017

超出皇冠品牌的水准,服务,硬件,环境,个人感觉甚至凌驾于华东区所有洲际酒店之上,个人非常满意本次入住体验,下次还是会选择入住。

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服务一流,周到细心

By

20 February 2017

club

有很好的节日氛围和关心。
房间整体设施和景观都一流。
没有体验早中餐,我有点遗憾,希望下次可以尝试。

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氣氛一流

By

17 February 2017

club

這次因為出差而來到蘇州,由公司安排入住這間酒店,雖然只住了一晚就要趕往其他城市,但大堂環境的設計以及氣氛都絕對比期望好,雖然我的普通話講得不太流利,但酒店員工接待時卻非常有耐性,能夠解答我所有提問,下一次出差或者是旅遊也會再光顧。

Posted byHotelStaff
20 February 2017
尊敬的宾客: 感谢您选择苏州中茵皇冠假日酒店,我们很高兴您对酒店大堂环境和员工服务作出的好评和 称赞!您的好评是我们前行的动力,酒店将不断提高服务质量,带给您更多惊喜体验。再次感谢您对苏州中茵皇冠假日酒店的厚爱,我们期待着您的再次光临! 李玥 市场传讯总监
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