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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1078 reviews
94%
Recommend This Property

Ratings Breakdown

1078reviews

  • 5 Stars
    832
  • 4 Stars
    200
  • 3 Stars
    34
  • 2 Stars
    5
  • 1 Stars
    7

great stay

By

29 April 2017

platinumelite

better quality than same chain in USA.business. convenient to the new metro station.

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非常好的酒店!

By

27 April 2017

酒店环境优美舒适!!房间设施挺新的!!服务热情周到大方!!此次至悦会员的同住伙伴也给了行政酒廊的待遇!!

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Great value stay by the lake.

By

26 April 2017

Great location by the lake, with unbeatable views and scenery. The rooms were clean and well appointed. Nice expansive lobby with a cozy lobby bar. The breakfast buffet was good with seats overlooking the lake. The gym was adequate though it could have been larger and better located to take advantage of the lake views.There is a jogging track around the hotel. Overall it was good value and a very pleasant stay.

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Best hotel in suzhou

By

26 April 2017

platinumelite

Very comfort hotel in good location.
Breakfast is good. Frendly staff. The room is big and clean.Highly recommended

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Great location and nice building

By

24 April 2017

club

The hotel is located in a beautiful area. The building is nice and well maintained.
My room was hot since the AC system did not work properly.
Food and drinks are quite expensive.
Make sure you buy some extra water before you arrive since they do not provide enough bottled water in the room.

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整体还可以的酒店

By

22 April 2017

club

休闲原因入住,员工服务热情,包括房间服务员和礼宾部帮忙叫车的服务员。
设计和设施都有所变旧,酒店入口的道路最近正在修路,使得步行进出变得不变,总体结合酒店的软件和硬件来看,还算在苏州不错的酒店。

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一流的住宿体验

By

21 April 2017

苏州旅行的一大亮点,在古镇和传统之外的一大靓丽景致。帆船型的外观设计,房间内无处不在航海的氛围。服务热情周到,硬件及软件符合五星级酒店标准。

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Perfektní hotel

By

20 April 2017

I stay in this hotel many time without problem and I enjoyed as usual

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度假气息满满

By

18 April 2017

在苏州金鸡湖畔少有的酒店,整体感觉是很休闲的酒店 船舶外观以及内饰引人入胜。前台及服务人员也十分热情友好,餐饮做的很棒,度假首选。会推荐给朋友。周边施工略有扬尘以及噪音是无法避免的,施工结束后应该体验会更加完美。

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服务热情,餐饮丰富

By

16 April 2017

房间不错航海游艇风格,服务热情,餐饮丰富。酒廊早(也蛮不错)。给了行政房,服务不错,老外比较多,HH也达到IC水准。

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Komfortable Arbeitsbasis

By

13 April 2017

club

Hotel und Personal tragen dazu bei, den Arbeitstag effektiv und angenehm zu gestalten.

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服务出众

By

11 April 2017

硬件条件很好,在金鸡湖边。服务员都受过良好的训练,能主动了解客人的需求,比如补充饮水等。服务超过预期,是国内服务最好的皇冠假日酒店。

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