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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1882 reviews
95%
Recommend This Property

Ratings Breakdown

1882reviews

  • 5 Stars
    1480
  • 4 Stars
    325
  • 3 Stars
    53
  • 2 Stars
    13
  • 1 Stars
    11

Très bon hôtel

By

15 September 2021

Localisation exceptionnelle, personnel aimable et serviable.
Chambre et infrastructure de qualité.
Bonne restauration (western food)

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tremendous location

By

27 July 2021

I have been at many hotels in China, this here was indeed a great experience

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服务一流

By

26 July 2021

整体入住较满意,唯一不足酒店房间空调声音较大,晚上开着入睡影响睡眠质量。

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床铺舒适,服务一流

By

26 July 2021

入住感觉很不错,餐食没有什么经验的,但是整体体验挺好的

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物超所值,无以伦比

By

22 July 2021

非常好的酒店,停泊在苏州中心的一艘豪华邮轮。
非常好的服务,尤其是前台和行政酒廊,专业贴心。
赞! 赞! 赞!

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服务周到,酒店设施齐全

By

21 July 2021

整体感受很好,服务人员整体素质高,服务周到,餐饮条件好,酒店房间阳台正对东方之门,金鸡湖的风景一览无余。

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浴室整洁,明亮,空间大

By

12 July 2021

浴室空间大,可适合早晨亲子早上一起漱洗。房间床铺干净整洁,睡感舒适。酒店离市中心景点交通方便,

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环境一流,服务周到。

By

11 July 2021

周边夜景很好。儿童乐园服务周到,整体感觉很棒。推荐来苏州度假入住该酒店

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床铺和枕头都很舒适

By

05 July 2021

床铺软硬适中,枕头选择多样。
如果空调的风声可以更小就更完美了。

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服务一流,态度和蔼。

By

01 July 2021

前台的服务很好,每一项都仔细确认,达到服务一流。
床铺舒适,房间整洁,布局合理,方便舒心。

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床铺舒适,服务周到。

By

03 June 2021

club

床铺的被褥和枕头非常舒适和洁净,洗浴毛巾非常柔软舒适;前台接待热情周到,客房服务也有求必应。

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美景盡收眼底

By

16 May 2021

前台辦理入住和客房送餐的服務人員特別親切,船長套房美景盡收眼底,特別喜歡,下次一定會再選擇這家酒店

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