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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1293 reviews
94%
Recommend This Property

Ratings Breakdown

1293reviews

  • 5 Stars
    1005
  • 4 Stars
    231
  • 3 Stars
    40
  • 2 Stars
    8
  • 1 Stars
    9

待人和气 设施一流

By

18 October 2017

platinumelite

苏州中茵皇冠假日酒店在苏州金鸡湖边,与洲际遥遥相望,是全国有名的皇冠假日酒店 工作人员服务态度良好 酒店设施一流 还有许多优点都让我想再次来到这里入住。

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Great%20hotel%20and%20a%20really%20nice%20place%20

By

17 October 2017

Friendly%20service%20and%20courteous%20staff.%20Enjoy%20your%20stay%20and%20the%20view%20over%20the%20lake.%20

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Excellent breakfast

By

16 October 2017

club

Excellent breakfast. Rooms beatiful and bed comfortable.

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服务好,环境舒适

By

16 October 2017

酒店外观设计像一艘乘风破浪的邮轮,很有意思。大厅气派,最喜欢大厅摆放的机车。酒店毗邻金鸡湖,酒店地下二层大堂出去就是湖边。工作人员服务态度很好,响应速度快,并且从始至终见到的所有服务人员都保持着微笑。酒店早餐种类丰富,就是咖啡机不太好找,还是靠服务员给送的咖啡。

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服务态度好,环境舒适

By

16 October 2017

酒店环境优美,服务态度好。维修人员过来修电视机,因房间门口开了免打扰灯,没有按门铃,而是让前台打电话确认是否可以维修,细节赞赏!

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服务相当的热情,有问必答。

By

16 October 2017

club

入住的第一感觉就是很满意,免费升级也是惊喜。所有客服也很满意。床褥比较干净,房间也很整洁。有多款枕头有选择,想的比较周到。隔音很好。空调的温度很风速的选择比较少,住的是套房,楼上楼下两层,楼上的空调出风声音比较响,如果有睡眠模式就更好了。

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Great service and a very good room.

By

15 October 2017

This is a great hotel, the staff are very friendly. The rooms are clean and are a good size. The Bose speakers are a good touch. The variety of food on offer is very good. I want to take this opportunity to thank Christine and Icey in the bar area for their efficient service and good humour. They should be recognised by the management for their hard work.

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很好

By

15 October 2017

club

从上海到苏州休假,朋友推荐了这个酒店,酒店位置好,干净舒适,服务员很nice. 很值得推荐 。唯一不足的一点就是周边在修路和建购物中心,散步和出行没有预计那么方便

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设施齐全,服务热情

By

12 October 2017

club

环境很不错,进入大堂就是很大气的感觉,酒店外观设计为轮船的形态,停靠在金鸡湖湖畔,穿过大堂便是湖边,自助餐厅巨大的落地窗直面大湖,风景优美。
服务人员的服务热情印象很深刻,服务主动,嘘寒问暖,体恤周到。
推荐!

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服务一流

By

10 October 2017

club

床铺舒服,风景不错,入住时满足我的客房要求。床铺舒服,风景不错,入住时满足我的客房要求。床铺舒服,风景不错,入住时满足我的客房要求。床铺舒服,风景不错,入住时满足我的客房要求床铺舒服,风景不错,入住时满足我的客房要求。床铺舒服,风景不错,入住时满足我的客房要求。床铺舒服,风景不错,入住时满足我的客房要求。

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本地土著第一次入住本地CP

By

10 October 2017

总体还算满意,环境位置都很不错。有儿童玩乐的地方。这次双人入住给了双行政早餐,下次能直接双早就更好了~

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景色优美,服务一流

By

09 October 2017

club

酒店位置绝佳,风景优美……尤其夜景,船型建筑在灯饰的美化下更是独特。在酒店房间内就能看到金鸡湖的美景…很是惬意,房间内会旋转的沙发也很舒服。

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