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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.5

based on 647 reviews
86%
Recommend This Property

Ratings Breakdown

647reviews

  • 5 Stars
    411
  • 4 Stars
    165
  • 3 Stars
    44
  • 2 Stars
    10
  • 1 Stars
    17

服务一流,网速不稳定

By

25 April 2017

服务非常不错,服务员非常热情周到,每次入住都提供水果和饮料。餐和卫生都很好,但是网速有问题,不稳定,断断续续。

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床铺舒适,服务一流

By

24 April 2017

platinumelite

公司的协议酒店,很不错。工作人员服务态度好,并且效率很高。酒店宾客关系的员工在入住前一天和我联系确认客房需求和到店时间,很贴心。床品符合IHG的一贯标准,很舒适。

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床铺舒适,服务一般

By

24 April 2017

房间比较舒适宽敞,设施也比较齐全,但是我的桌上有一个便签,是祝我早日康复的。。。看了很莫名奇妙。另外在中餐厅的体验非常不好。团队的13名成员基本没有受到任何的服务,倒水,取餐具都是自己解决,服务员对我们的态度很敷衍,也没有做到微笑服务。并总是以稍等为理由就消失了。当天有6名服务员离职,但这不是影响服务质量的借口。

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前台服务可以,早餐乱

By

23 April 2017

club

前台服务可以。早餐乱,人太多高峰找不位子,而且去取餐回来就被收走盆子了,服务员大声说话,眼里只有老外。早饭晚去现做的面食摊只有面没其他东西了。现做煎饼果子的人只也撤了!

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床铺舒适,服务不错

By

23 April 2017

platinumelite

因为朋友晚班飞机,所以定在了这边,以为有接送机,到了酒店才知道接送机只有早上有。其他的方面,房间比较整洁,干净舒适,工作人员服务也很不错,早餐也比较适合我的口味,感觉房间的隔音感觉有点一般,泳池比较干净,游泳体验不错,

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服务一流

By

23 April 2017

platinumelite

服务员的服务水平,对我的礼貌都十分的用心,如果能加上专业方面的培训将会更好。安全方面需要有所加强,酒店本身位置相对教偏,从大堂进客房楼程全程无需房卡和其他身份验证,对于入住人的安全有很大的隐患,希望能有所改善。

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Friendly and helpfull staff

By

22 April 2017

platinumelite

Always a pleasure to stay at the Crowne Plaza Tianjin Binhaii.
The staff are very helpfull and friendly and the hotel as a whole has everything you need.

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Great Staff

By

21 April 2017

club

Being a non-Chinese speaking visitor is not a problem at this property. The staff are very helpful and willing to help with any requests.

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Great Service

By

20 April 2017

club

The teams in the Executive Lounge were very courteous and quick to assist with a friendly smile.

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空港休闲首选

By

14 April 2017

随着SM mall的营业,作为空港地区来说,休闲游又有了新的去处。圣光皇冠假日酒店,作为短期自驾游来说,酒店设施,餐饮,服务都不错,而且周边可游玩或休闲的可选性也越来越多。希望各项服务都能一贯保持~

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整体环境很好,服务态度一流

By

13 April 2017

club

环境好,服务意识强,早餐质量高。房间安静,整洁程度较好。浴室摆放位置合理。
适合商旅选择,
以后会多次光临。

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周边有个湖边花园,环境很好

By

13 April 2017

退房很慢,优悦会员专用通道站着一个穿着黑西服,像是经理模样的外国人,却让所有人去边上办理。前台一共四或者五个通道只开了两个,都在排长队……

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