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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 342 reviews
85%
Recommend This Property

Ratings Breakdown

342reviews

  • 5 Stars
    200
  • 4 Stars
    76
  • 3 Stars
    35
  • 2 Stars
    20
  • 1 Stars
    11

Excelente Hotel

By

21 June 2017

club

Muy buen hotel, seguro, excelentes instalaciones y trato de personal

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Excelente grupo

By

20 June 2017

club

Excelente hotel y atención, se solicitó información de lugares y me proporcionaron la información adecuada, el hotel es muy seguro y confortable

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Good in neighborhood

By

20 June 2017

This is the best option in the neighborhood
But is more expensive

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Servicio excelente

By

16 June 2017

club

Normalmente regreso a Crowne Plaza Tlalnepantla porque en servicio es superior a otros hoteles en los que he estado alojada. Me es muy cómodo el hotel, su ubicación, su personal es excelente, la comida, el servicio a cuarto de verdad el servicio marca la diferencia.
Unicamente el acceso al estacionamiento a veces es complicado, no es muy cómodo tener que estar cambiando constantemente el papelito para la salida del auto, fuera de eso todo está perfecto.
Les agradezco mucho, además de que le tengo mucha confianza a su personal.

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Resguardo de equipaje

By

11 June 2017

club

No localizaban el equipaje, y después de minutos, me comentan que posiblemente ya se encontraba en mi habitación, y al subir a la habitación ahí no se encontraba, hable a recepción para que me la localizarán, y me comenta el joven de recepción que enseguida la llevaban, pero pasaron los minutos para ser exactos 30 minutos y estos no hablaban y al teléfono no contestaban, me toco bajar a recepción en calcetines para que me dijeran que pasaba con mi maleta, y después de 5 minutos me la entregaron.

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Safe comfortable hotel with pleasant staff

By

09 June 2017

club

Good solid hotel with excellent service and decent restaurant. Recommended.

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Cama cómoda y servicio excelente

By

05 June 2017

SERVICIO Y CALIDAD EXCELENTE, EL PROBLEMA RADICA EN LA RESERVACIÓN YA QUE CON CONVENIO NO ES POSIBLE QUE EN TODAS LAS OCACIONES NO HAYA MANERA ALGUNA DE PODER REALIZARLA Y CUANDO AL FIN SE PUEDE NO ENCUENTRAN EL CONVENIO NI EN EL HOTEL NI EN LA CENTRAL DE RESERVACIONES.

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John Doe

By

04 June 2017

Very poor. Food quality is very bad. No refrigerator in the room. No cold water or soft drink in the cafeteria.

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服务周到 房间舒适度很好

By

02 June 2017

club

酒店整体服务很好 每天预定的酒店bus接送上下班 服务非常好 早餐也可以 二楼的健身房和户外跑到能够提供健身场所 7楼的小餐厅提供免费饮料的小吃 非常不错的服务设计

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vijae de Descanso

By

29 May 2017

Todo excelente, instalaciones, el personal mas que excelente su atención

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Bien

By

29 May 2017

Saludos todo muy bie. .. excepto que no reconoces como miembro .

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服务一流

By

24 May 2017

club

设施齐全,服务不错,服务人员负责任
对我提出的要求快速响应,微笑服务
人员素质比较高,可以进行英语交流
酒店比较安全,上网速度很快

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