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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.6

based on 1187 reviews
87%
Recommend This Property

Ratings Breakdown

1187reviews

  • 5 Stars
    828
  • 4 Stars
    249
  • 3 Stars
    74
  • 2 Stars
    18
  • 1 Stars
    18

庆舒适

By

20 September 2017

club

服务挺好,设施新,整体感觉不错,服务员也乐于解决问题,整体ok。服务挺好,设施新,整体感觉不错,服务员也乐于解决问题,整体ok。

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环境好,睡眠质量高

By

19 September 2017

platinumelite

酒店离鼋头渚很近,很适合自驾。房间环境不错,带着小朋友,晚上的睡眠质量很高。服务人员太堵也都不错。这家在皇冠中整体来说还是不错。

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对于餐饮有待提高

By

19 September 2017

platinumelite

希望那个有更好的餐饮服务、餐厅菜式和品类较少。酒店门口的地面停车位不能停需改进,针对白金会员有特殊待遇

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礼宾

By

19 September 2017

platinumelite

到达时间是中午 没有礼宾帮忙提行李 感觉不好 问了后给的解释是相关人员在吃饭 所以没有人 我觉得该问题完全可以避免 不符合皇冠假日的品牌和标准

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房间景观很棒

By

19 September 2017

没得说,服务不错,酒店在太湖边,骑自行车到太湖很方便。酒店的健身设施也不错,第三方管理的场地,非常大。唯一不足是附近的商业不足。

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服务好,设施佳

By

18 September 2017

platinumelite

一如既往的良好体验~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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行政酒廊吃的太少

By

18 September 2017

总体比较干净,舒适,行政酒廊比较坑,前台还弄错房间,游泳池居然冷水,冷水!太冷了!也不是标准泳池!能搞成标准恒温么?

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性价比不错

By

18 September 2017

club

在无锡的酒店里算是性价比比较不错的酒店,如果游泳池的水质再洁净一下体会会更加不错,以后会继续入住,也会向朋友推进,希望那一如既往,且做得更好

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床铺舒适

By

18 September 2017

club

服务一流,卫生环境良好,餐食种类比较多,可以直接看湖景,非常不错。服务一流,卫生环境良好,餐食种类比较多,可以直接看湖景,非常不错。服务一流,卫生环境良好,餐食种类比较多,可以直接看湖景,非常不错。

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房间氛围很好,服务一流

By

17 September 2017

房间宽大,床铺舒适。酒店氛围很好。酒店管理服务一流。前台接待人员专业高效,另外,自驾停车方便,可以在二十四小时内随意进出。酒店周边绿化挺好的。

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房间干净,服务态度好

By

17 September 2017

作为精英会员,在过去的12个月内我入住了很多假日酒店,整体服务多很好,但是有些硬件设备,酒店不同,配置有区别,例如标间床的大小,有的是1.35有的是1.2的差异,有时我通过其他网站预定的假日酒店,前台人员可能没有及时识别到我是会员,但是服务人员服务态度多非常好,

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太湖皇冠,商旅佳选

By

16 September 2017

有朋友推荐我住了一次无锡的白金汉爵酒店,入住体验无法与无锡太湖皇冠假日酒店相比(前台的服务、房间的设计、结算的速度、配套的设施都无法与皇冠相比,价格差不多),住过一次之后,再到无锡开会,还是第一选择太湖皇冠假日酒店,总之一句话:舒服、和谐、安心

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