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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 806 reviews
89%
Recommend This Property

Ratings Breakdown

806reviews

  • 5 Stars
    609
  • 4 Stars
    139
  • 3 Stars
    35
  • 2 Stars
    11
  • 1 Stars
    12

意想不到的惊喜之旅

By

23 May 2017

club

行政酒廊一流,活动赠给我的小礼品也很喜欢。
早餐,下午茶都很棒,无限的软饮小食,很令人有幸福感。
欢乐时光鸡尾酒种类丰富,配餐也很好吃,如果再多一些就更好了。
洗衣服务速度不错,质量非常专业。
check in

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细节方显本色

By

23 May 2017

从去年到现在已经入住南山皇冠假日酒店十几次了,总体来说酒店的硬件设施很不错,房间干净整洁给人印象很好。工作人员的总体素质参差不齐有待进一步提高。在一些顾客住店的细节做的不是很好,和青岛颐中皇冠假日酒店比的话还差一截,希望酒店工作人员能向同行取经,提高自身的服务质量,不断提升酒店的竞争力。

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服务宜人 环境舒服

By

23 May 2017

club

五星酒店买的一定是一个 让你难忘的环境和让人舒服的服务这两样才是最让人能体会到一个酒店优劣所在 一眼看出酒店之间的差别

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意想不到的惊喜之旅

By

22 May 2017

赶上了活ihg的意想不到的惊喜之旅的活动,想不到自己也会是幸运旅客之一,check in的时候经理告知了我,并带来了惊喜礼品。
由于正价预定的行政楼层,所以免费享用了executive lounge,包括早餐,欢乐时光,以及有着非常丰富甜点品种的下午茶。
这次入住的设施非常棒,没有小毛病,是经过维护的结果。电视机,浴缸都十分顺滑。还新增了智能马桶,令我喜出望外。
赶上酒店承接一个活动,自助餐厅早餐人头攒动,摩肩接踵,不过还好,有行政酒廊可以使用早餐,就多了一份悠闲。
club room还专享每晚100元的洗衣服务,速度还不错,至于洗衣质量,professorial。
不过有一点点小小的遗憾,我之前看活动介绍,惊喜旅客都是有套房升级的,不过我那天套房已经有人了。这显然不怪酒店,一点点小小的落差罢了。希望有生之年可以享受一次酒店升级的套房,哈哈。

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床铺舒服,服务一流

By

22 May 2017

platinumelite

床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流

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酒店高级,性价比高

By

22 May 2017

club

作为五星级酒店在烟台这个价位可以说非常好了,在其他大城市可能不止这个价钱,下次如果有机会想尝试其他城市的

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住宿

By

22 May 2017

club

服务很好,环境优美,很棒,特别好,餐厅安静适合用餐,无任何缺点……………………………………………………

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退房快速,床垫舒适

By

21 May 2017

比较大的一家皇冠酒店,地处位置也算不偏僻。最优的是前台的服务态度非常亲和,早餐厅有直接退房通道也是商务人士的福音。相比较下来,这家酒店的床品品质相当不错,利于睡眠质量。

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Ken

By

21 May 2017

Nice modern conveniently located
Very friendly knowledge staff
Rooms clean very well kept
This hotel has the largest lobby I have ever seen
Hotel rate was very reasonable for the quality experience I had

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服务贴心,环境舒适

By

20 May 2017

对于酒店的贴心服务,表示满意,并且对酒店环境也给很高的评价,总之是一次意外的满意,我会一直选择洲际!

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看不见海景的海景酒店

By

14 May 2017

因为要在莱山出差,选了离客户近的南山皇冠,帮同事也订到了这里。结果同事连会员都不是,住得比我楼层还高,我的房间(貌似是2716)不但对着一个操场完全见不到海,连浴缸用一下还水漫金山。第二天因为烟台大风飞机普遍晚点,和酒店商议4点退房,结果被前台告知全中国白金会员都被取消了4点退房的权利(金卡连水果也不送了)。不知道倒退的会员计划如何能吸引会员坚持留在集团内的。

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感觉舒适

By

14 May 2017

club

总体感觉舒适,因为出差选择这家酒店,到的时候已经是凌晨了,前台人员仍然态度良好办理入住。第二天一早吃早饭,去早餐同时在早餐前面办理退房,但是只有一个人在,办理进度较慢,等了好一会才把房卡交到他手里。还有由于没有找到咖啡机,早餐服务员说给我送过来,但是最后还是没有送过来,稍感遗憾。其他都挺好的。

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