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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.3

based on 386 reviews
78%
Recommend This Property

Ratings Breakdown

386reviews

  • 5 Stars
    213
  • 4 Stars
    118
  • 3 Stars
    32
  • 2 Stars
    15
  • 1 Stars
    8

床铺舒服,网速太慢

By

24 July 2017

网速真的比较慢,房间空间正常,也比较安静。不好的地方就是,毛巾比较旧了。这样的价格下次去我也许会去希尔顿做个尝试。酒店服务态度的确很好,没的说。

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市中心地带

By

23 July 2017

地理位置不错,工作差旅很方便。管理严格,外卖不能上楼,要自己下楼到酒店门口取…能不能你们允许电话确认或者帮忙送上来?!

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服务OK的体验

By

23 July 2017

platinumelite

酒店位置不错,金水路上,停车很方便。办理入住很快,按照待遇给了相关的服务,貌似只升了房,其他都没有。房间设施还可以,清洁程度OK。送餐服务还可以去,菜品质量蛮不错。早餐比较一般,菜品口感过于普通,是在是不讨喜,餐厅服务员服务也不够主动,刚进去有点小尴尬.....离店要了停车券,结果门口告知没有盖章无效,不知道前台小哥咋想的原本还OK的入住体验这一下让我郁闷了。

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Great room with excellent service

By

22 July 2017

I recently spent 10 days in China, in numerous cities, and this Crowne Plaza was the best of the 8 IHG hotels I stayed in. Really good value for money, with excellent staff to boot. Only minor issue I saw was that there was no "shop" in the hotel where every day conveniences could be bought, such as the bottled water I prefer, and the Crowne Plaza rooms don't seem to come with the complementary in room sleep aids anymore.

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服务一流 卫生整洁

By

19 July 2017

club

员工整体服务意识比较强,态度热情,入住环境安静,干净卫生,床垫很舒服,睡眠很好,退房效率高,周边配套完善,饭店可以满足需求

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前台服务很好,退房很快!

By

18 July 2017

club

前台服务很好,退房很快!
房间的空调太给力,调不到更合适的温度,最后只能关掉。建议改进!其它建议无!

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清洁,安静,服务意识好。

By

18 July 2017

platinumelite

酒店位于市中心,交通方便,外表看起来很普通,内部与其他皇冠酒店水平差不多。外面有一个花园,闹中取静。客房床垫舒适,家具整洁。价格合适。

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服务很棒 枕头一般

By

17 July 2017

枕头软硬选择范围小,我喜欢硬一点的不会下陷的枕头。但是酒店枕头都是很厚的很软的。一进房间有烟味,很重,我自己开了窗户才把烟味散去。酒店提供的洗漱用品不够好用。

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服务一流,环境好

By

17 July 2017

环境较好,服务一流,很喜欢,早餐很好,出行方便,服务态度较好,下次入住还会考虑入住,工作人员态度较好,服务也到位,电视节目很喜欢,安静,舒适

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挺好的

By

15 July 2017

club

挺好的,一直入住这家,服务热情,卫生条件也不错,挺好的,挺好的,挺好的,挺好的 挺好的,一直入住这家,服务热情,卫生条件也不错,挺好的,挺好的,挺好的,挺好的

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大堂服务

By

14 July 2017

club

响应度不错,很为客户考虑。在得知我要离开但为使用欢迎饮料,特地为我拿了一听可乐。

强迫客户一定要写满50字才能提交评论,这个体验不太好,毕竟这不是客户的义务工作。

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床铺舒适,房间漂亮

By

14 July 2017

platinumelite

每个酒店对于会员的待遇不太一样。我是白金会员,再有的IHG 酒店可以享用行政酒廊,有的不可以,有点搞不明白,
总体觉得酒店都比较干净

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