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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 935 reviews
92%
Recommend This Property

Ratings Breakdown

935reviews

  • 5 Stars
    660
  • 4 Stars
    223
  • 3 Stars
    34
  • 2 Stars
    8
  • 1 Stars
    10

环境优雅,比较适合商务出差

By

22 August 2017

platinumelite

整体效果还不错,下次希望继续入住酒店。提个问题,可以更加完善:早餐可以更加丰富一些。比如一些当地特色小吃等等,让客人能更了解镇江的本地文化等等事物。

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非常棒的休闲酒店

By

22 August 2017

经常来镇江休闲度假,兆和完全满足了我对休闲酒店的定义,无论是宾客关心还是服务需求都做的很棒,尤其是对客人的需求能做到及时反馈及主动服务,非常值得入住

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床铺舒服,环境舒适

By

22 August 2017

club

靠近长江,在房内却不被江水翻滚而打扰。地理位置不错,出行方便,非常适合休闲,商务入住。房内用餐,服务很棒,食物也是份量很多 非常满意的一次酒店入住体验,下次还会选择。

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餐厅服务很棒

By

21 August 2017

早餐餐厅服务人员非常热心带座,虽然其实不用,但感觉非常热情友好。
中餐厅工作人员服务周到细致,非常客气友好。
总的来说,皇冠假日酒店的入驻体验都是很不错的。

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床铺舒适,服务一流

By

21 August 2017

club

床铺舒适,干净整洁,服务一流。
早餐再丰富一点,会更赞。
并且感谢酒店为我升级房间。
下次还会入住兆和皇冠假日酒店。

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整体均较好,服务佳

By

17 August 2017

达到我的预期。
整体比较,徐州、南京则需要积极提升质量。
建议洲际会员明确到店礼遇。
不同洲际酒店礼遇差异较大,且对服务关注度不足,容易造成对客户体验的损害。
建议多对比spg、雅高等持续改善服务质量。

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设施完善,风景好

By

17 August 2017

设施完善,舒适。能看到江景,出门能看到长江,在江边散步哼很舒适休闲。我比较喜欢酒店的自助,里面的面条不错。

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江景一流,床铺舒适,交通便利

By

17 August 2017

club

酒店位置优越,离镇江的景点都挺近的,而且就在长江旁边,可以看到江景,酒店就在长江路双井路路口,停车场入口在双井路上。我们预订的是江景双床房,房间面积比较大,设施齐全,也很干净整洁,就是有个转椅的皮面有些开裂了,打开窗帘就可以看到长江江景。酒店有室内游泳池,水深1.45米,连续两天都去游了,水质比较干净,就是水温稍微有点凉。酒店的自助早餐品种挺丰富的,工作人员服务也很积极,换碟比较勤快。酒店为客人提供免费停车,不过出去时需要去一楼礼宾处开张停车券。整体都很满意,下次再来镇江会优先考虑住这里。

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总体不错,细节方面有待提高

By

16 August 2017

江景房,浴室超大!景色还算宜人,虽然晚上广场舞稍微有点吵。客房服务很赞,开夜床会有在床上放一页小故事,都是和镇江有关的,这个idea很棒!早餐也不错,会员会有送老酸奶,虽然是小东西但让人很开心

不过酒店细节方面还有提升的空间,比如茶包,现在五星酒店至少都用尼龙的茶包了吧,考究的都是好的茶叶啊;牙刷,IHG的牙刷真的是万年质量差,不提了;洗漱用品,江景房是贝佳斯的备品,看着挺fancy,然而不是很好用…太干,洗个头用了护发素还是干

overall还是好评推荐的,以上

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早餐服务好

By

16 August 2017

club

早餐服务员识别是洲际会员后,提供更好服务,送了蒸饺,感觉不错。房间正对长江,江景好。床铺质量好,柔软舒适。

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美丽的江景

By

15 August 2017

镇江这家皇冠算是当地比较高档的酒店了。房间很大,江景也很美。行政房的浴室可以直接看到江景。坐在浴缸里看着窗外的车灯和江景。非常惬意。唯一遗憾是酒店的餐厅口味一般。没有体现出5星的水平。

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不错的酒店!

By

15 August 2017

长江江景一览无余、可远眺金山公园等,休息得很好,早餐不错,服务周到及时,下次还会入住!长江江景一览无余、可远眺金山公园等,休息得很好,早餐不错,服务周到及时,下次还会入住!

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