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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 489 reviews
90%
Recommend This Property

Ratings Breakdown

489reviews

  • 5 Stars
    288
  • 4 Stars
    147
  • 3 Stars
    35
  • 2 Stars
    10
  • 1 Stars
    9

服务一流

By

22 October 2017

一,前台服务提示很好,在前台办理入住时,已经很完善地打出一张金卡会员信息。二,客房管家好,借用剪刀很快就拿到。三,礼宾服务好,帮忙叫出租车。

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酒店評价和改善

By

17 October 2017

club

晚上音樂比較大和房門扣是壞的,交通不太便你,房間很清潔,服務員很有禮,餐廳自助餐食物很多款式,下次會再選擇這間洒店。

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地段不太好,性价比不高

By

08 October 2017

platinumelite

地段有点偏,但却是中山最贵的IHG酒店,但是论待遇论地点论房间大小并不突出。酒店服务水平不整齐。管理人员服务质量还是比较高,但是普通人员服务意识不行。餐厅内有人吸烟居然不制止,这怎么算的上五星级酒店?这怎么算是皇冠假日酒店?

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环境不错,早餐丰富,服务基本满意!

By

07 October 2017

club

环境不错,早餐丰富,服务基本满意!
就是在安排房间的时候就应该为客户考虑当天酒店的活动是否有影响!我入住的房间楼下加酒席非常的吵!后来换了房间又被大厅的演唱吵到!

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床铺舒适

By

06 October 2017

platinumelite

枕頭非常柔軟有助於睡眠品質. 地毯的潔淨度也OK.
由於居住在高樓層, 故視野看得很遠. 很有度假的feeling.

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Helpful and friendly staff

By

30 September 2017

club

I stayed for 18 nights. The staff were always helpful and friendly. Breakfast was exceptional, room service quick and adequate. Laundry service efficient. I will be back.

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床铺舒适,服务一流,早餐一般

By

30 September 2017

床铺舒适,服务一流,早餐一般。
提供荞麦枕,床垫很舒服,睡眠质量不错。因为噪音问题提出换房也很快解决了。早餐种类较少,味道一般,而且提供的餐巾纸皱巴巴的像泡过水一样。游泳池分区不太好。

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Nice hotel

By

28 September 2017

Nice hotel, good breakfast but the singing at lobby abit noist after i hv closed room’s door

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服务一流,舒心

By

18 September 2017

club

满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意

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卫生间通风差

By

17 September 2017

club

卫生间通风差,没有找到通风口,也没有开关控制通风系统,导致味道散不出去,体验差。卫生间通风差,卫生间通风差,卫生间通风差,卫生间通风差。

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健身房

By

14 September 2017

健身房里面的健身单车和跑步机都有坏的,不能使用。杠铃的数量充足,其他设备都比较旧了。希望能更新设备,酒店附件基本没有什么餐饮设施。地点在中山属于比较偏僻了。

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硬件维护得好

By

14 September 2017

周边开始变得便利,环境与服务都相当不错。值得一住再住的酒店。唯一需要改善的是服务员流动率稍高,总感觉服务没办法再上一层楼,希望以后这方面能够越来越好。

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