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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 455 reviews
91%
Recommend This Property

Ratings Breakdown

455reviews

  • 5 Stars
    270
  • 4 Stars
    135
  • 3 Stars
    32
  • 2 Stars
    9
  • 1 Stars
    9

环境优雅,服务一流

By

21 July 2017

club

入住体验还是很好,提升行政房,酒廊体验不错!迎宾饮品也不错,另外早餐的体验也不错。唯一不足支出就是房间电视频道无高清频道。

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By

17 July 2017

作为五星酒店,这样服务,这样的处理方式,不想说了,可能是巧合吧。。。。。。。。。。。。。。。。。。。。。。。。

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床铺舒适,客房整洁。

By

17 July 2017

在我对洲际集团属下的洲际酒店和皇冠假日酒店的入住体验是:大堂气氛好。礼宾员和前台服务员的接待服务水平高。客房用品整洁。床铺枕头舒适。酒店中餐厅厨味较好。配置了健身中心和泳池。这些都给我留下了良好的居住感受。我将继续选择该酒店入住并诚意推荐。

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房间霉得厉害,服务人员不错

By

16 July 2017

酒店整体还是不错的,但是房间太潮湿了~但是想着就住一晚别折腾了就没有提出要求。等到睡觉的时候我的鼻子已经开始不通气并且头晕,于是我告诉先生让他去要空气净化器,结果90分钟后经过反复催促由餐厅人员送了一个电子蚊香器,还斩钉截铁的告诉我们这就是净化器………那时我的脸已经开始产生过敏的大包了,老公只好打给值班经理,经理让我们换房,挑了几间后我们选了一件味道最不重的,经理好贴心的送来两杯热牛奶。房间是差了点,不过服务人员还是不错的

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环境舒适,服务一流

By

16 July 2017

club

房间整洁,早餐丰富,庄铺舒适。
是本人入住中山市内较好酒店,就是当晚的房间稍微小了一点,不是知道是不是房满的原因。服务人员人情周到,还提供了水果。

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住宿不错,早餐服务极差

By

15 July 2017

自助早餐服务像便捷酒店,没人收台,食物补充不及时,要的咖啡竟然忘记,员工都在看手机。管理人员完全不作为。

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酒店有氛围

By

15 July 2017

club

晚上6-9大堂有现场music,给出差在外商旅人士精神上的放松,在健身房以及泳池一般都会提供饮料或者饮用水,但是酒店五提供. 针对会员送水果也是比较慢.

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Lee

By

14 July 2017

platinumelite

总体还是很不错,但是这次的入住没有以前好。这次的送餐服务很好,游泳次也还不错。这次没有大床房,早餐吃得一般,服务质量和以前感觉没法比了,现在可能团越来越多了

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整體環境可以。

By

14 July 2017

club

價格偏高,客房還算乾淨,也光亮。但早餐食物品種不多,吃兩次就有厭倦感。房間Wi-Fi 比較弱,不是經常能連線上網。

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环境不错,服务也好

By

14 July 2017

platinumelite

这次入住,体验不错,工作人员也很热心专业。酒店综合环境不错,服务也挺好的。如果能把早餐搞得更丰富一点的话就更棒了。

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一如既往的皇冠假日品质

By

12 July 2017

club

服务一流,工作人员耐心,认真,早餐满意,床稍显小,入住当天有大型旅游团,比较吵闹,么有来得及体验游泳池健身房

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服务响应及时

By

11 July 2017

酒店环境不错,比较安静。硬件保养也相当好。服务质量跟得上。原来安排的房间味道稍重,前台响应及时,立刻就换好房间了。商务休闲都很不错的酒店。

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