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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
79%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 250 お客様レビュー
79%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

250お客様レビュー

  • 5 スター
    143
  • 4 スター
    41
  • 3 スター
    32
  • 2 スター
    15
  • 1 スター
    19

Magnífico servicio

By

9月 26, 2021

Personal muy atento, desde servicio de botones recepción y restaurante siempre se preocuparon por que me sintiera bienvenido.

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Exceptional Stay

By

9月 23, 2021

it was a great experience ..every thing went easy .. great value for money , great location ..very nice , helpful , Smily

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Poor Service

By

9月 16, 2021

club

I have stayed at several Crowne Plaza properties worldwide but have never experienced such poor service as I have seen at Crowne Plaza Old City Istanbul. The front desk staff are rude, unhelpful and think they are doing us a favour. When I approached the lady at the front desk for check in, she asked me to have a seat. I was seated for about an hour and she did not check me in. During this time she checked several others in. When I asked her about it, she did not even apologize and ultimately the manager had to come and sort things out. I would not recommend this hotel to anyone.

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Ciudad Vieja

By

9月 15, 2021

Excelente servicio,la ubicación inmejorable,regularmente llego a los Intercontinental,me decidí por el Crown Plaza y creo que fue una gran decisión,estaba cerco de toda la cultura antigua de Estambul

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Pleasure and luxury...

By

9月 13, 2021

I received large and comfortable rooms clean and quiet.Well equipped bathrooms.Quality breakfast.A colleague forgot a large amount of money and documents in the safe and i recovered everything the next day...many many THANKS.

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Bad experience

By

9月 12, 2021

House keeping is the worst ever
Wifi is never connecting
Staff have bad attitude

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Awesome Istanbul hotel

By

9月 04, 2021

We loved every minute of our vacation in Istanbul and staying at Crowne Plaza Old City :)
Check in was great, quick and staff very welcoming and knowledgeable .
Stayed for 12 days .
Breakfast was the best ,,above average of hotels seeing in lots of countries around the World ..
room was cleaned daily ,,housekeeping so nice.
Wish I could take pcs of Istanbul and this hotel with me back home :)
Overall great time in Turkey .
Thank you Crowne Plaza !!!

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Worst a 5 star I have ever seen

By

9月 02, 2021

I didn't expect to find like this hotel in its grade

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Great hotel in Istanbul

By

9月 02, 2021

Highly recommended to stay in this hotel. Great location and rooms snd staff

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Bonito diseño, excelente ubicación

By

9月 02, 2021

El hotel muy bien ubicado, complicado llegar con equipaje ya que debes cargar desde la calle por unas escaleras el equipaje, no es seguro para niños pequeños por las escaleras y balcones, a las cuatro am te despiertas con el sonido de la Mesquita, muy bien ubicado en la ciudad vieja

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Concierge was excellent

By

8月 28, 2021

The hotel is right by a mosque so it’s noisy starting at 5AM prayers. Some parts of the hotel have little to no functioning air conditioning. Crowded hotel. The area of old city is very crowded and busy. We had a lot of trouble with the taxis. Few drivers spoke any English. Heavy traffic to go through. Hotel staff Waled Alrajab was a very kind, thoughtful, intelligent and helpful person. Without him I honestly would not have been able to navigate Istanbul. He went above and beyond to help us during our stay. I’m eternally grateful to him for his service and help. He’s a treasure for that hotel.

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Insatisfaction totale

By

8月 19, 2021

Les chambres 4410 et 4411sont une horreur
Le service anticommecial (promesses non tenues et agressivité)
Non remboursement jusqu'à présent de la différence sur le montant debité (l'hôtel à encaissé 9 nuités alors que nous n'avons passé qu'une nuit, la recpronniste a promis de faire le remboursement le 10 mais jusqu'à présent nous n'avons rien reçu

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