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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
94%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 2897 お客様レビュー
94%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2897お客様レビュー

  • 5 スター
    1967
  • 4 スター
    651
  • 3 スター
    152
  • 2 スター
    66
  • 1 スター
    61

Great customer service

By

11月 24, 2020

Overall room is clean and sound proof despite next to the pool. For room 407, please patch back the glass wall laminate, it peeling off.

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Excellent staycation

By

11月 24, 2020

club

Nice and excellent staycation! Room is clean, even the surroundings are clean n nice as well

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Excellent choice for staycations

By

11月 24, 2020

club

Service, location, amenities were great. Would definitely be coming back

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Great service and comfortable room

By

11月 23, 2020

club

We were there for 3D2N stay including breakfast. Great service from reservations, check-in, during our stay and check-out. Guest room is clean and well stocked with bottled water for our consumption and shower needs. Bed is very comfortable including the rolled in bed. Pillows are big and comfortable. In view of Covid-19 Phase2, Hotel has arranged for guests to order their preferred breakfast menu digitally by scanning the QR code at the table, enabling us to eat with comfort and assurance. Hotel is near to Jewel Changi where we could explore this relatively new mall in Singapore.

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Great service

By

11月 23, 2020

platinumelite

As usual courteous and friendly atmosphere.
Felt at home, especially during these difficult times.
Many thanks to Mgr. Mr. Jonathan,
Miss Yoke, and Miss Zainal.
See you all again soon
Best to all

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Great Service and breakfast

By

11月 23, 2020

club

The staff at the front counter are nothing short of helpful and sweet. Knowing that we were there to celebrate birthday, the lovely staff arranged for rooms with runway view and a lovely birthday cake. These thoughtful acts certainly add to the great experience. Breakfast selection was also wide and delicious, we will gladly return!

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Great service and spacious rooms

By

11月 23, 2020

club

The service is exemplary and the rooms very spacious and comfortable. They have good breakfast choice. Staff was also proactive to offer a late checkout. The only issue is there is no complimentary parking.

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Best airport hotel

By

11月 23, 2020

club

Huge room, nice runway view, toilet is very clean.
Hotel staffs are approachable if you need anything.

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Very good

By

11月 22, 2020

club

Only one night. But excellent check in and check out service.
Room clean, comfortable and spacious.
Very happy with my stay.

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Great staycation!

By

11月 22, 2020

club

Perfect getaway coupled with good view, lots of shopping and wide variety of food choices from within the hotel to food court to fast food to fine dining.

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空港直結でとっても便利

By

11月 21, 2020

チャンギ空港に連絡通路を介してつながっているので空港前泊利用にとても便利な立地です。また客室の窓からは滑走路側の部屋ですと行き来する航空機もよく見えるので飛行機が好きな人には堪らない眺めだと思います。窓ガラスの防音もしっかりとしているので騒音の心配もありません。
ホテルの施設面では広々としたプールも備わっているので空港にいながらにしてリゾート気分も味わえます。

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Inadaptable hotel

By

11月 21, 2020

We had unusual demands for the hotel being aircrew operating locally and arriving from Europe. We test negative on arrival, but the hotel inflexibly applied their own rules on room confinement that were not ask for by our SG government sponsor. They kept insisting that it was not their decision despite the confirmation from the government department that they could relax the room confinement. So, we were imprisoned in our rooms by the hotel, in effect.
The room service food was awful; cold, late and missing cutlery each time. The only ray of hope was the dedication of the duty manager, Justina, to help change things for us.

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