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Sua conta IHG® Rewards Club já tem um PIN associado a ela. Se você usa nosso sistema telefônico automatizado, seu PIN é o mesmo. Se você esqueceu o seu número de identificação pessoal (PIN), podemos enviar o seu PIN para o endereço de e-mail existente na sua conta do IHG® Rewards Club. Entre em contato com a Centro de Atendimento ao Cliente do IHG® Rewards Club mais próxima para obter ajuda.
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Comentários dos hóspedes

Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.

Avaliação
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1171 reviews
91%
Recommend This Property

Ratings Breakdown

1171reviews

  • 5 Stars
    769
  • 4 Stars
    247
  • 3 Stars
    75
  • 2 Stars
    53
  • 1 Stars
    27

Horrible

By

November 15, 2019

club

Needs better rooms and cleaner bathroom and towels. Room was looked updated but still felt dingy and dirty because stuff is just old. Some things need to just be replaced after awhile carpet, beds, shower. Etc. Mold was in bathroom. Towels had stains. It was gross and I will not be back.

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Very friendly staff.

By

November 14, 2019

First impressions were great! I made reservations prior to arriving. The front staff was very friendly, and insisted I take a breakfast voucher. They explained where everything was etc. The room was very clean as it was like I was the first one in there! That’s not always so common these days. The dark shades blocked all street light nicely as well and made for a dark room. Overall very pleased

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Family trip

By

November 13, 2019

platinumelite

Love this hotels location, breakfast, gym and the staff are super friendly!!!

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Poor room conditions and unmotivated staff

By

November 12, 2019

club

The hotel is well located and outside and lobby area is perfectly fine. However the room conditions are under par and not meeting the European standards:
- airco is old and loud
- room windows cannot open to get fresh air from outside
- very noisy/ thin walls
- if you have room next to ice machine you can expect to wake up constantly
- beds are short and extremely soft matrasses
- a lot of hotel guests that are loud during the night and do not pay respect to other guests

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Very clean and friendly. Great amenities

By

November 11, 2019

club

I would stay here for all my visits to Pennsylvania. Wouldn’t go anywhere else. Thank you Crowne Plaza

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For the price it was great

By

November 11, 2019

club

The one problem I have is they don't offer free breakfast. The parking could be better. But over all it's a good place to stay

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Nice room, HORRIBLE internet connection

By

November 09, 2019

club

Room was fine, but I was not able to connect to a strong internet connection the duration of my stay...

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Tired Hotel

By

November 08, 2019

Hotel did not live up to the standards of Crown Plaza. I thought it was a tired hotel that had somewhat of a facelift.

Check out staff was not very friendly nor accommodating.

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Great bartender

By

November 06, 2019

Overall the hotel location is great but they need to manage their cleaning staff.

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excellent stay

By

November 05, 2019

There is something about this brand-- Crowne Plaza just always exceeds my expectations. I enter a property and the front desk staff offer me additional amenities for my IHG reward status and then entering my room-- wonderful lighting, quality furnishings and plenty of power outlets.

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Very nice hotel

By

November 05, 2019

club

This was not my first visit to this hotel, I stayed there last year and thought it was terrific. When I knew I was going back to Villanova I purposely sought out this hotel.

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awesome staff

By

November 04, 2019

The staff at the Crowne King Of Prussia are the best around !

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