The Crown Plaza Tel Aviv Beach has become my "home" in Tel Aviv...it has a great location on the Tel Aviv Beach, yet in the city. In addition to the location, the hotel offers comfort and great
friendly service which always starts at the top...GM Yakov is always visible, always remembers his guests and makes sure that all is ok. His team reflects this hands on hospitality.
There are so many wonderful hotel staff..in all departments - front desk, bell service, cleaning staff, restaurants, lounge...impossible to name them all, but would like to mention a few special people..
My wonderful CP Tel Aviv Beach experience starts with Dror in CP sales, always remembering my preferences and taking good care with my booking and following up to ensure all was ok. Then there is Ivo. If you are a frequent guest at CPTA Beach, you know that Ivo is the ultimate in guest relations and services and knows all of the guests and is always around to follow up to ensure that the guests and any special requests are always well taken care of. And always with a smile.
Of course the first point of contact is check in. All of the front desk personnel are wonderful, but my personal experience with Maria
and Dina, who are professional, efficient and always welcome me make me feel like I have come home.
I would like to note that this is my second visit in 2022...and i already see a big improvement in the staff and training in "post" covid. Especially noticeable in the business lounge where Katya, new since I was last there in May, has returned a professionalism to the lounge service. Katya gets to know the guests and tries to accommodate special requests, and always with a warm smile.
In my experience, its always the people that make the difference in a hotel stay, and this is certainly true at CP Tel Aviv Beach. [更少]