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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.1

基于 1772 评论
85%
推荐此酒店

Ratings Breakdown

1772评论

  • 5 星级
    836
  • 4 星级
    585
  • 3 星级
    177
  • 2 星级
    102
  • 1 星级
    72

Good effort in difficult times

By

2020 十一月 18

platinumelite

Good measures in place, obviously amenities culled but decent stay

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Good location, friendly staff

By

2020 十一月 18

Most staff are polite and happy to help.
In general the hotel is clean

-The number of staff seemed to be stretched
-I was not a fan of not being able to order food/ drink unless I had the specific order application downloaded. I had problems downloading it and because of this could not order food after a long, late day. The additional option to order and pay at reception would be a big help.

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The extra mile

By

2020 十一月 10

Stayed during current COVID-19 restrictions and I mentioned that it was my Husbands 70th Birthday and how disappointed we were not to be able to celebrate with a meal and drink the restaurant . Once in our room there was a knock at the door and your wonderful team had sent a tray up with balloons a card and two small bottles of wine for us to celebrate in our room.

Thank you for going the extra mile it was amazing

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location and great service

By

2020 十一月 08

club

portsmouth has great visitor experiences in walking distance of this hotel. huge monument to naval war sacrifices 10 minutes across the huge park next door. A long seafront promenade. Great restaurants 10 minutes walk away and history wow!!!!!!!!. Mary Rose and Victory , Nelsons flagship next door. Great modern shopping on GunWharf Quay.

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Excellent location and comfortable

By

2020 十一月 06

club

This hotel is in an excellent location. 10 minutes to gunwharf quay shops and restaurants and 4 minutes to promenade. The swimming pool looked lovely. Staff were friendly. Excellent breakfast considering Covid. Parking was cheap and lots of it. I would definitely recommend.

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Difficult time

By

2020 十一月 06

A good stay in the difficult circumstances we all face.
Staff were friendly and smiling. Paying for parking is a little much when you are staying at the hotel already

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Great experience

By

2020 十一月 05

Staff consistently helpful and pleasant. Room and bathroom very clean. Breakfast plentiful and good. Very good experience.

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It's OK

By

2020 十一月 04

club

Had a great sea view from the 6th floor !

For an executive room I really expected more and left feeling disappointed which is a shame. The location for Gunwharf Quays and Southsea town are excellent. The local shops and restaurants and well worth a visit.

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Friendly service, great for the family

By

2020 十一月 02

We stay quite frequently. We love the swimming pool and friendly staff. Would totally recommend.

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Christina, superstar!

By

2020 十一月 02

The only true great customer service operator that would fit in any hotel chain at a much higher star rating. She was amazing and such a great ambassador to your hotel.

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Great overnight stay for the family

By

2020 十一月 02

platinumelite

We (2 adults 2 children) stayed at the beginning of October Half term 2020. The hotel has taken the necessary Covid precautions. Pool was quiet and we were allocated a lane to keep us away for the two others who were in the pool.
There is a great 'order at table via your phone' in the bar... and the breakfast was suitably staffed and stocked. The family room was of a good size and clean.
Overall we felt safe and secure.... and my two boys loved the welcome we got from one member of staff; my boys were given a voucher for a hot chocolate which they had for breakfast.

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Excellent staff and great hotel

By

2020 十一月 02

platinumelite

This hotel is great - very well located with good amenities.
The staff are amazing.

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