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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.1

基于 1678 评论
85%
推荐此酒店

Ratings Breakdown

1678评论

  • 5 星级
    798
  • 4 星级
    551
  • 3 星级
    169
  • 2 星级
    93
  • 1 星级
    67

Comfortable, nice staff. Only a few issues

By

2020 八月 09

club

Overall good experience. Quiet room, good facilities and had a very good sleep in a comfortable bed. Breakfast was lovely (now serving hot food) and children eat free. Staff were helpful. The only issue I had was I thought that the room could be cleaner especially due to Covid-19. Generally the room was clean but there was hair in bathroom, staining in the plugs and build of up grime and dirt in the grooves of the door handles - I would normally overlook these things but room should have been sterile before entering due to the risk of cross contamination of covid. This property does not look as clean and fresh as other holiday inns I have stayed at. Also, the rooms can be costly so housekeeping should be excellent.

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Cleanliness of rooms

By

2020 八月 08

club

Dirty toilets, rooms not cleaned throughout the stay

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A clean and comfortable stay

By

2020 八月 07

club

We had a lovely stay and with the close location to gunwharf quay we didn't need to drive much.

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Nice clean Hotel

By

2020 八月 06

club

Right near the sea, this Hotel is ideal, it's clean and very comfortable bed, will stay again when visiting Portsmouth.

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Portsmouth INN

By

2020 八月 03

club

Nice place, great views, taking covid security seriously, felt comfortable, quiet so felt safer.

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Great for what I needed

By

2020 八月 02

club

Only a short stay but great for what I needed. Sometimes did get too hot when trying to get to sleep at night and a shame there was no mini fridge as I would have liked to keep some drinks of mine cool, but apart from that I cannot complain.

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Great room with a view

By

2020 八月 02

Given Covid, this wasn’t the usual Holiday Inn experience, but the staff were welcoming and the rooms were well presented and looked great. Fantastic view of the Solent and Isle of Wight.

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Fantastic family experience

By

2020 七月 31

club

We had a good family day planned and got down to Southsea early. We got to the hotel and got the car parked up easily in the car park booked it in with reception. The staff were really friendly and explained the measures put in place. We used the hotel pool before having a meal out when we returned we had a nice quiet drink in the bar. We also booked breakfast for the morning and the pick up time for taking it away. It was really good service and we’ve already booked to return next month.

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Great stay

By

2020 七月 30

Great stay with a friendly atmosphere. Good location, local to the sea front.

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Weekend Break

By

2020 七月 29

This hotel is in a great location!Staff are very helpful. The rooms are a little small especially the bathroom but they are spotlessly clean.Nothing was too much trouble for the staff.The public areas needed some music as it did feel strange with so few people.Nice to be able to swim again,pool area spotless,nice staff and good social distancing. We have been a few times and will definitely return!

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Good but could improve

By

2020 七月 29

Staff helpful and friendly. Parking limited and should be for pre arranged customers without a charge as the room is priced enough. Breakfast limited but understanding due to present restrictions. Room looked clean apart from the phone glad I took sanitiser wipes.
One way system doesn't take into account people with difficulties using stairs..

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Disappointing Breakfast

By

2020 七月 27

club

I appreciate that this is a difficult time with Covid 19 but the hotel is charging full prices for a reduced service. No daily
housekeeping and a grab and go breakfast where the choice was one of cereal OR breakfast roll. Restaurants can operate with social distancing and provide an excellent dining experience but the hotel could not. I wish I had chosen a room only option. The room was really clean but hotel guests running up and down the corridors at 1.30 in the morning disturbed our sleep. This however wasn't the hotel's fault but I thought maybe CCTV would have picked up on this antisocial behaviour.

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