 お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。
総合評価 4.1
83%
のお客様がこのホテルをおすすめしています。
|
ギャラリーを開く
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。
総合評価 4.1
83%
のお客様がこのホテルをおすすめしています。
|
Wonderful Hotel
ByAnnmarie
11月 24, 2020
First time in Ohio and booked this hotel. So glad I did! The hotel is very conveniently located to everything you will ever need and or want.
Overall nice stay
ByKmlmt
11月 20, 2020
Room was clean and staff helpful. Grab and go breakfast and coffee in AM.
noise
Bybrock
11月 19, 2020
the level of people coming in that smell like pot and the people that party all night should not be aloud in
Clean Room
ByCustomer from the CLE
11月 17, 2020
Given the circumstances with COVID-19, my stay was very pleasant.
Comfy Suite
ByGolferTrav
11月 16, 2020
Was nice to have a separate room to relax in with a door to separated bedroom so baby could sleep in crib while we hung out!
Nice Place to Stay
ByCrissy
11月 10, 2020
This location is 7 minutes from Nationwide Childrens Hospital. Our appointment was very early so we decided to stay in Columbus at the last minute. We were very happy to find a close place to stay. The overnight stay was comfortable. The staff was very welcoming as well as accommodating. I would definitely recommend this place to anyone.
The rooms are a little dated but
ByRJODell
11月 09, 2020
They were clean and I slept well. I’ve got nothing against animals but I appreciated finding a hotel that offered services to guests with only service animals.
Stay in grove city
ByJimmyz
11月 07, 2020
I was on the seventh floor and all night long you can here sirens. There was no remote to be found . While looking i found garbage in the dresser drawers. The next day behind the couch amongst a pile of filth is where I found it. There is no water pressure whatsoever in the shower. The water would be fine for a minute and then go ice cold then scorching hot.
They got it right the second time
ByCarlaRN10
11月 05, 2020
My husband and I reserved a handicap accessible room due to the fact that he’s on a walker. We were in Columbus for him to undergo a hip replacement surgery. The room we booked was supposed to have a roll-in shower, but had a tub. Also the Keurig had coffee grounds in the water part, the ice bucket had water in the bucket from the previous customer, the remaining condiment packet was open, and there were missing Keurig pods. I sent an email to customer service that evening. The next morning I got an email response from corporate apologizing for the above mentioned complaints. They said that they wanted to correct them and said that the front desk would be contacting me. Soon afterwards I received a call from the front desk. The person apologized, asked me a few questions, and upon learning that my husband would be in the hospital that night, therefore making no need for a ADA room, he told me that if I wanted I could be upgraded to a king executive room or have all the issues corrected with the original room and stay there. So even though it meant that I had to pack up and unpack into a new room, I chose the upgrade. It was a good room and I was very happy with it.
Mr
ByAluh
11月 02, 2020
I love the hotel room is clean, beds are comfortable
Very friendly hotel staff
ByBeth
11月 01, 2020
Had an appointment at children’s hospital for my son who had to have surgery early in the morning. Came in the night before because we live a few hours away. They gave us a discounted rate (had to show proof of hospital visit) which is great. The parking is very well lit up at night. Have to have key before entering or exiting the parking lot. First waking in was clean and smelled great. The pool and restaurant are closed due to COVID. Which wasn’t a problem for us.
Getting to our room a few small things I noticed was, first thing I do is not turn lights on, I strip the beds to look for bed bugs. Didn’t see anything, however the pads under the sheets were stained badly. Didn’t look like the bathtub had been cleaned at all, there was soap print residue and shampoo print on
shelves. The curtains also had stains on them. There was brown water marks on ceiling. The bed wasn’t comfortable, the bathroom was very small. The people next to us was super loud up until midnight. The view was great! However, given the price and circumstances we dealt with the small things. The only real negative thing out of the whole stay was check out is at noon. It was 11:23 the housekeeper busted through the door even with the do not disturb sign hanging on door. We were packing our belongings to leave, however very rude to just bust in on someone.
Overall no bed bugs, friendly staff, grab and go breakfast, great view of the city, if I had to go back I would stay here again.
Amazing service
ByDonitayoung2012
10月 30, 2020
Showed up at 12am and left at 7am and never gave me a issue with it! My husband was at grant next door having surgery on his pelvis that he broke and they made my stay incredibly amazing! Definitely recommend this hotel!