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고객 이용후기
저희가 받는 각각의 이용후기 및 평가는 확인 절차를 거쳐 실제 호텔 투숙 고객이 제공하는 정보만 게시될 수 있도록 처리됩니다.
90%
이 호텔을 추천합니다

전반적 평가

4.4

기반: 440 이용후기
90%
이 호텔을 추천합니다

Ratings Breakdown

440이용후기

  • 5 스타
    269
  • 4 스타
    109
  • 3 스타
    28
  • 2 스타
    16
  • 1 스타
    18

Reasonable price and service for the region

By

6월 27, 2022

The employee who helped us check in arbitrarily changed our room type without any proper notice.

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Everything was perfect

By

6월 02, 2022

Nice room condition, inside pool and spa service was perfect but breakfast was not reasonable
They need to make better quality of their food
But overall, This hotel is really good for your business and relax

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unkind man

By

5월 27, 2022

the guy who working in swimming pool was unkind.. Never want to go there again... and 6 to 9 in the morning hotel guest was not able to use the swimming pool...

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safty box problem

By

12월 02, 2021

금고가 작동하지 않습니다. 배터리 문제인지 버튼을 눌러도 아무런 소리가 나지 않고, 숫자도 표시되지 않습니다.

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Train Employee

By

11월 15, 2021

All people need to be treated equally. When I arrived at the hotel's front, the direction was not entirely clear, so I got off the car to ask the questions. An employee came out and looked at me, not welcomed. He said what brought you here and said you couldn't park here. You need to move your car from here. I had to ask him additional questions about why I was there, and he did not want to bother answering my questions. I took it very offensive because he treated me I had no business to be here. At that time, I drove from Teague to Kwangju on a business trip and wore a t-shirt and jeans driving a Kia. I saw this employee when I checked in at the receptionist's desk.

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Respectable customer service at the Reception desk

By

11월 14, 2021

Include free dinner service in addition to breakfast and lunch

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World top class staffs

By

11월 08, 2021

My stay at the hotel is always pleasant and the hotel staffs are super friendly!

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Comfortable bed and great service

By

10월 14, 2021

platinumelite

호텔에 저녁 늦게 도착하여 check-in하는 과정에서 여러가지 문제가 있었지만 야간 담당 manager님께서 하나 하나 설명해주시고 비지니스룸까지 따라오셔서 저의 컴퓨터로 문제하나 하나를 해결하셔서 check-in할수가 있었습니다.
삼일을 지내는 동안 모든 staff들이 너무나도 친절하게 도와주시고 또한 room service도 저희들이 필요한것을 요청하면 바로 공급하실뿐 아니라 더 필요한것이 없는지 미리 물어보시곤 했습니다.
호텔 건물안에 다양한 shop들이 있어서 바깥에 나갈필요가 없었습니다.
아주 만족한 여행이었고 또한번 오고싶은 여행이었습니다.

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I've already provided details

By

9월 15, 2021

I've already provided details.
Not sure why I am being required to fill this information when I have already written my review previously. This field is requiring me to write more.
Restaurant is too expensive, there was a breakfast buffet with almost no customers. My Spire and Ambassador status didn't allow me to upgrade my room, provide complimentary breakfast or even a discount.
The bar smelled like a bathroom, didnt have music until we were leaving, and just wasn't a comfortable atmosphere.

The pool was our favorite part and the room was in good condition. The clock at the front desk was also very unique and nice to see.

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Great place to stay when in Kwangju

By

8월 15, 2021

platinumelite

Clean hotel and great staff. I will visit again in the future.

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A weekend away from home

By

8월 12, 2021

club

Because we cannot travel this summer due to Covid-19, we decided to spend a weekend in Holiday Inn Gwangju, about 15 minutes drive away from home. I enjoy lunch or the afternoon tea at this hotel from time to time, but have never stayed overnight, so I thought it's a good opportunity to give it a try. The service was good, the room wasn't bad, but the carpet had some spots and need to be changed. The buffet dinner was okay, but a way too pricey for what they offer. Would love to come back and stay once in a while just to be relaxed, but for dinner, I will definitely be eating in somewhere else.

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Stay at the Holiday INN Gwangju, South Korea

By

8월 11, 2021

I had to make two different bookings to use my reward point and free night reward. So I had to ask the staffs to combine the bookimgs into one and the communication was so smooth and timely responaive. Overall, the stay was very satisfying and the area is full of fun.

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