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Rated 4.2 out of 5 by 394 reviewers.
Rated 5.0 out of 5.0 by NFL Draft We came to Chicago for the Draft and a Blackhawks game and were very impressed with the staff and the service. Everyone was very friendly and helpful. Our room was average (a bit small for 4) but was very clean and we were able to get early check-in and late check out from the extremely helpful staff. We would recommend staying here based on the great people who work there and the convenient location. May 3, 2015
Rated 5.0 out of 5.0 great location / very friendly staff location is great for walking around / staff very friendly at front desk / restaurant in lobby not so great May 2, 2015
Rated 5.0 out of 5.0 by great night staff thanks to danny(the receptionist at the time) our stay was comfy quiet and very accommodating. April 30, 2015
Rated 4.0 out of 5.0 by Standard business hotel The hotel is a standard business hotel. It is in an area of Chicago that has aesthetic issues, but the hotel is a good value, safe, clean, and close to downtown and some of the most interesting parts of Chicago. It is also very close to a metro station (2 min walk, max). April 30, 2015
Rated 4.0 out of 5.0 by Excellent hotel but.... This Holiday Inn was absolutely beautiful and the staff was lovely. I was extremely happy with my stay for the most part. However, I was taken aback, when I was not given complimentary water bottles my second night's stay. When I checked into the room, there were 2 complimentary bottles of water. I used them to make my coffee in the Keurig machine. So after my day in Chicago, I expected the maid to replace the 2 water bottles for me to make my coffee the next day. I was told by the front desk that every guest only gets 2 bottles of water no matter how many nights they stay. In a beautiful luxury hotel, that just seems cheap and petty to me. I know it sounds silly, but that is enough of a reason for me not to go back. I paid a lot of money for my 2 nights stay and they couldn't afford to give me a bottle of water? April 30, 2015
Rated 5.0 out of 5.0 by this is a short review.. i don't think so our gps got us there. it spite of being downtown it was a comfortable pleasant stay. personable thanks to nice people running the place and all levels. April 29, 2015
Rated 4.0 out of 5.0 by Great Service The hotel was all I had in mind it would be. The room was clean and the hotel. The staff was friendly and helpful to all the questions that we had during our stay. April 24, 2015
Rated 5.0 out of 5.0 by room The room was very comfortable. The room was very clean and cosey. April 22, 2015
  • 2015-05-04T11:21:20.172-05:00
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