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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
89%
Recomendar este hotel

Valoración general

4.4

en base a 314 opiniones
89%
Recomendar este hotel

Ratings Breakdown

314opiniones

  • 5 Estrellas
    207
  • 4 Estrellas
    55
  • 3 Estrellas
    27
  • 2 Estrellas
    16
  • 1 Estrellas
    9

Great stay at Holiday Inn in College Station

By

12 agosto 2016

club

My family and I had a wonderful two night stay at the Holiday Inn in Aggieland. The front desk staff (Jay) was warm, welcoming and efficiently set us up in our room. It was insanely hot and the air conditioner was terrific! Thanks for a wonderful mini-vacation!

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Great Service

By

11 agosto 2016

Great service by staff, very friendly and helpful. The property was well lite and very clean.

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Clear rooms

By

10 agosto 2016

We stayed here one night for a wedding. Clean rooms and easy access to Hwy 6.

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Great place to stay

By

02 agosto 2016

I spent two nights at this Holiday Inn. When you walk in, it is very inviting. The reception area is bright and cheery. All of the front staff did a great job of greeting me whenever I came in. It is a very convenient hotel. Quiet!!

Recommend this hotel to anyone visiting College Station. After I had checked out, I discovered I had forgotten some items after I had already departed. They very quickly gathered them up for me and I lost very little time picking them up. Thanks to the young man on duty at the front who took care of this for me-the day I checked out.

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Clean and comfortable - expensive breakfast

By

01 agosto 2016

Hotel was very clean.
Beds were comfortable.
Breakfast was $9 -- same type of food you can get at any other hotel.

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Comfortable room

By

21 julio 2016

club

The hotel was a great place for us to prepare for the event we had to attend and we could get to all of the major place we wanted to go .

Publicado porHotelStaff
23 julio 2016
I really wanted to reach out to you and thank you for your comments. I will take the opportunity to share these comments with the hotel staff. It is very important to us, as a staff, to make sure and do our best to make your stay the best we can. Again thank you and its very much appreciated.
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wonderful stay

By

18 julio 2016

club

Everything I mentioned in the 1st part of survey is applicable . The staff also gave me the names of some very good eating places and grocery stores close by. That was nice of them. I would stay there again. thanks

Publicado porHotelStaff
20 julio 2016
Would like to take the opportunity to say thank you for those kind comments, we hope that we have earned your trust and we will be allowed to be your hotel of choice when you return to the Bryan College Station area. I will share this information with our hotel staff so they can see the positive effects of good work. Again thank you for your time.
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Friendly Front Desk Staff

By

13 julio 2016

club

As stated in the title, the front desk staff is very friendly and quick to respond. Issues with the room we initially checked in to were addressed quickly, and we moved to another room right away.

Publicado porHotelStaff
13 julio 2016
Thank you for your comments. We appreciate them and helps us get better at improving our hotel so we can make your stay better than expected. I also want to apologize for the issue that caused the room move.
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Quite and Relaxing

By

11 julio 2016

club

Great, Quite and Relaxing. Staff was extremely nice and polite.

Publicado porHotelStaff
13 julio 2016
Thank you for you kind comments. I will share this with my hotel staff and applaud them. WE hope to see you in the future.
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Good stay

By

08 julio 2016

club

Thank you for your help and the excellent staff you have.

Publicado porHotelStaff
11 julio 2016
Thank you so much for your kind comments. We always look forward to having those comments. We hope to have you come back again at a future time. Once again, thank you for your comment
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Overnight in College Station

By

25 junio 2016

My family and I enjoyed our stay at the Holiday Inn Hotel and Suites in College Station-Aggieland. It was a beautiful hotel inside and outside. My husband and I walked around the parking lot and enjoyed talking in the outdoor pool area. It had beautiful palm trees there! The room was very comfortable. Our only complaint was that it did not have a complimentary breakfast; however, the breakfast we ordered in the restaurant was reasonable cost-wise and delicious. The atmosphere was light and happy.

Publicado porHotelStaff
10 julio 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as a Gold Elite IHG Rewards Member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is our staff goal and we value your feedback. We hope you will visit us again. AJ Saculla
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Aggie Land

By

20 junio 2016

When I first reserved this room, I attempted to use points which the system wouldn't allow me to do, I then called the reservations the next day and was told that I could not use points since it was an advance purchase..

When I checked in I was asked for my method of payment, so I questioned why as it was an advanced purchase, the desk clerk said that it wasn't as an advanced purchase, that's what the reservation people tell customers when the property owner does not take points because he want to make money.

After I checked in we went to eat dinner, when we returned there was no parking available, When I asked the desk clerk if he could call the hotel next door and see if we could use the back end of their lot, he laughed at me and told me he could not do anything about parking, and parking was going to be at my own risk if I was towed. He offered no help and no solutions and only told people there was nothing he could do.

It seems to me that the management of this property knew there would be a parking issue when he knew he had a sell out of rooms. Some planning, a little extra effort from the desk clerk or some type of solution would have made this stay a lot easier, then just being laughed at.

Publicado porCustomerCare
05 julio 2016
Dear Bpettengill, Thank you so much for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the shortcomings you have experienced and if your stay was negatively affected by the service you received. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope that we have the opportunity to serve you again in the future and show you just how much we care about delivering an above average experience. We value you as our IHG Rewards Club Gold member. Sincerely, Krysllin G Case Manager IHGCare
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