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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
93%
Recomendar este hotel

Valoración general

4.5

en base a 708 opiniones
93%
Recomendar este hotel

Ratings Breakdown

708opiniones

  • 5 Estrellas
    513
  • 4 Estrellas
    122
  • 3 Estrellas
    30
  • 2 Estrellas
    21
  • 1 Estrellas
    22

Great value hotel near Norfolk, Virginia Beach area

By

09 abril 2021

platinumelite

If you are visiting Norfolk, or Virginia Beach area, this is a great value hotel especially travelling with a family.

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Leisure getaway

By

09 abril 2021

club

Great hotel, very clean, spacious and comfortable rooms, great staff. Restaurant onsite offers great burgers but wish more healthier entrees was available.

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Friendly front desk

By

09 abril 2021

Our stay was an unexpected one, due to the passing of our son and the hotel front desk made sure we had comfortable accommodations

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50/50

By

08 abril 2021

Must reserve a time to swim. Most times are filled the day before. Had to keep fixing the toilet myself. Staff was Awesome. Had to call a noise complaint with people next door playing music with the bass bouncing off the walls. The Staff was Amazing but that was about it.

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Breakfast

By

08 abril 2021

platinumelite

I payed extra to include breakfast and there was about 7 people waiting and didn't start until 7 so it was just a waste of money for me

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My Recent Stay (03/2020)

By

05 abril 2021

club

I did one on Google already, but this was a great experience. I was there four medical reasons and from booking thr room over the phone to check out, it was a great overall experience. Thank you to the wonderful and friendly staff!

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Comfortable bed and great service

By

01 abril 2021

club

Enjoyed my stay here. The bed is the most comfortable I've ever slept in. The room is spacious and was spotless. Your staff is great. Overall great property. Only negative I have was that being on the 9th floor, the water doesn't get as hot when trying to shower.

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Great stay again and again

By

31 marzo 2021

This is the only place I stay while dropping off or picking up our CNU student. Now that we are attending games on, it is even more perfect as there are large public areas to safely gather and remain socially distant. I will be back this weekend. Can't wait to see the smiling faces of the HI staff.

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Wonderful staff

By

31 marzo 2021

This is our third time staying here and every time the staff is WONDERFUL! Becky is especially nice. When we checked in and went up to our room, the bed was was not made up and the door was open. Becky moved us to another room quickly. She was able to answer questions and even give some great tips.

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Clean room horrible service and accommodations

By

30 marzo 2021

club

Stayed in the King suite for 3 days. The room was clean, however housekeeping never came to remove the trash or give us clean linens when asked. Requested new linens at 1pm, returned to the room at 9pm to a few sheets thrown on top of the mattress and missing the comforter. Called down to front desk to request a comforter... again... didn't receive it till 1:15am after calling for a third time... was brought a queen size comforter. We had a king size bed.....

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Not bad but could be better.

By

29 marzo 2021

club

I found that there was no soap (bar) in the bathroom, very few amenities, the breakfast was a box of oatmeal, orange and a muffin, not exactly what I thought I would get for the price of the room which includes breakfast. They (the chain) could lower the price of their room as many of the AMENITIES were unavailable for use.

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Customer Service Above and Beyond

By

29 marzo 2021

club

10/10, because of Ed at the Front Desk. Everything was clean and well-maintained. Covid-safe. Very comfortable bed.

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