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Holiday Inn Express Washington DC - BW Parkway

6205安纳波利斯路 , Hyattsville, 马里兰州 20784

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
83%
推荐此酒店

整体体验

4.2

基于 651 评论
83%
推荐此酒店

Ratings Breakdown

651评论

  • 5 星级
    370
  • 4 星级
    143
  • 3 星级
    61
  • 2 星级
    43
  • 1 星级
    34

Comfort

By

2021 八月 01

Very clean and comfortable. Really enjoyed ground floor unit and ease to getting to breakfast.

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Located right off the highway

By

2021 七月 30

I recommend that you check the sink, toilet and shower as soon as you walk into your room. This is something I do whenever I travel.

To avoid unpacking and repacking when you need to move to another room because there is an issue with the plumbing in the bathroom.

The shower/tub in my room was not draining. The water pressure of the toilet's flush was low.

This is when anyone in their right minds would wonder, do the housekeepers actually clean the rooms properly? Because if they do, they would know that the water pressure is low. They would know that the tub was not draining. I tend to question the cleaning standards of any hotel when I encounter these situations.

I mentioned the above because we had to ask to move to another room. As an Spire Elite member, it would have been nice if they did not withhold the "suites" from us. The first room with an issue was small. Luckily the second room they gave us was better. Even though it still felt dirty. Since we were only there for one night, I just let it go.

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Great breakfast

By

2021 七月 28

platinumelite

Loved the breakfast but the beds were very uncomfortable, friendly staff.

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One night only

By

2021 七月 26

We were pleased with the welcome given by the front staff and by the attentiveness of the breakfast crew.

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Decent but requires some updated

By

2021 七月 24

platinumelite

Good location but slow WiFi and antique chair,desk

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Great parking

By

2021 七月 22

We selected this hotel primarily for its accessibility to Washington DC and for its great parking. We have an oversized extra tall and long van and easily parked here. It has the standard Holiday Inn Express breakfast, which saves you time and money, though they need to serve bacon more often. They have a washer and dryer on every floor for guest use. The down side is the beds were only full sized and the carpets were really dirty.

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Needs a revamp

By

2021 七月 21

For the price this location charges a night the service should be better. Walking to my first room- the floors were gross and the place smelled like old carpet, smoke and sweat. Many of the floors hallway air conditioners was broke. Which was not acceptable for guests or staff. Especially staff- they have to go room to room. The room I had initially floors was sticky and the room smelled. I requested a cleaning of the entire room. But they only mopped and sprayed air freshener. The Breakfast staff and front desk staff was also rude. As a black person I did not feel comfortable here. Many housekeeping staff said hello to other races of guests- saw me and said nothing. The breakfast cook stared at me like I was about to kill someone. And the front desk rep provided poor service by ignoring anything I stated about my concerns. For the price being paid per night I expected this location to be super clean and with good furniture, my room had noisy air conditioning a sunken in bed chipped furniture and a old tv with minimal channels.

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Comfortable bed and great service

By

2021 七月 15

Good and clean rooms. Excellent complimentary breakfast. Good front desk service

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Horrible staff

By

2021 七月 14

club

I was giving a key at check in. When I went to the room a man was already in the room. Thank God I was able to exit the room without incident.

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Over billed

By

2021 六月 29

Upon arrival the lobby was locked. No signage to indicate why. We were fixing to get in the car and the desk clerk finally opened the door. She kept tapping on the computer, it took about 10 mins to get checked in. Hotel was nice but dated. They charged us twice before we went to the room. Was told we had to talk to the manager the next day. My sisters credit card was charged 3 times plus the incidental fees. It was eventually fixed. Took about a week for my sisters account to be fixed. We also met another guest in the lobby that it happened to. I don’t recommend just for this reason. If you are on vacation and your money is tied up for no good reason, is ridiculous

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AWESOME Stay

By

2021 六月 26

The experience was GREAT! The staff is AMAZING! The room was nice and roomy. I LOVE this Hotel. It's home away from home. I recommend this hotel to all my friends and my family when they are in town.

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Not the best

By

2021 六月 25

club

It smells bad once you get to the hotel you need a key card to do anything you’re food can’t even be brought up to your room my tv stopped working and no one could do anything

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