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Holiday Inn Express & Suites 新港南

1022寇斯比公路 , 纽波特, 田纳西州 37821

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
推荐此酒店

整体体验

4.4

基于 967 评论
88%
推荐此酒店

Ratings Breakdown

967评论

  • 5 星级
    640
  • 4 星级
    176
  • 3 星级
    73
  • 2 星级
    48
  • 1 星级
    30

So much for fall break...

By

2020 十月 21

club

Curtains in room were torn, pull out sofa unusable (was missing springs and had no sheets or blankets), no cups in room, no bag for the ice bucket. I asked for cups and a bag and it was an issue with the front desk staff. Grass was knee high. People in room across the hall had a dog (this is supposed to be a no pet hotel) that they left in the room and it barked non stop. Only had 3 towels in the room for a family of 6. Compared to my stay a few days prior at a competitive property this was a miss. Only hotel with availability for my kids fall break and now I see why.

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Good hotel but IHG points not granted

By

2020 十月 20

I stayed on this hotel the weekend of 16 Oct. overall my stay was pleasant but If i choose to stay away from my home I would like to stay in a place that doesn’t only take my money but gives me something back that i can use on a near future. Well since i arrive, I was told “manager said no discount and no points canT be given” also her voice wasn’t the most pleasant voice. When I asked what was the reason for not granting the 300 welcome points plus earning the rest of the points with the stay, I was told “i dont know. That was what manager told me” well i am not happy with that answer. Next night I sent an email with my elite membership number to see if they would send the welcome points at least, but nothing. Although, i had a nice sleep in the hotel, is customer service like this ones that messes everything up. Please give me the points i earned by spending my money in your hotel. I could have choose to stay somewhere else but I chose you. You should consider that.

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Get away

By

2020 十月 18

platinumelite

Great place to stay, The only issues I had were the staff member in the breakfast area the 1st and last morning I was there, She just is a pleasant person

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Horrible for the Money!

By

2020 十月 14

Not the best experience! Previously censored review so I am submitting a revision. Bugs, no light bulbs and no sheets for the pull out sofa bed. Managed poorly but the front desk team was nice.

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Everything was good

By

2020 十月 14

club

No trouble at all, everything was nice. Would recommend.

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I couldn’t come back!

By

2020 十月 13

club

Worst hotel experience I’ve ever had ! I’m from Toledo Ohio and still live here and I’m shocked that almost all of our hotels are way cleaner !

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Great staff!

By

2020 十月 09

platinumelite

Room was clean and comfortable. Staff was excellent! Will definitely stay here again!

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Great Hotel

By

2020 十月 08

club

I always stay at a Holiday Inn Express because it's clean and they office free breakfast.

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Worth Staying At

By

2020 十月 06

club

I traveled to Newport for the Great Smoky Mountain Comic Expo and needed a nearby place to stay. This hotel offered flexible cancellation and clean rooms. Overall, I was happy with this hotel. The only first-world problem was they left bar soap by the sink instead of liquid hand soap.

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1 Night Quick Stay

By

2020 十月 06

club

About average for a hotel, nice bathrooms and good products in the bathroom, bed could be better, otherwise everything else was solid.

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Easy and Comfortable

By

2020 十月 05

club

Arrived late on a leisure road-trip and left early to get back on the road. Hotel staff was friendly, check-in was easy, room was clean, bed was comfy. That was all we were looking for. Pleasantly surprised by serving of fresh complimentary breakfast in COVID environment. It was the typical buffet spread but was roped off with a gloved hotel employee serving everyone. I appreciated the creative approach and effort to take care of guests.

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Nice quite stop before the mountains

By

2020 九月 30

club

Was a beautiful view in the morning. Nice breakfast @ cracker barrel before our drive thru the mountains

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