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89%
гостей рекомендуют этот отель
Общее впечатление 4,4
89%
гостей рекомендуют этот отель
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Clean, comfortable, and with some fresh cookies at checkin!
Byinjectedfusion
мая 23, 2022
I booked this hotel using a Credit Card reward night. I really liked Holiday Inn Express breakfast, well-stocked, high-quality food, and presentation. My family was exhausted in the evening so we turned in early and everything was perfect minus a couple of noisy neighbors making thier way to the rooms, but it's no fault of the hotel. People are people. I would recommend staying away from the elevators in the future.their
Staff Great
ByLisiate
мая 16, 2022
Front desk staff upon arrival was very welcoming and helpful.
Clean, comfortable room
ByCrystal the cross stitche
мая 15, 2022
The room was clean and the hotel quiet. The staff was polite except the desk person on arrival was not paying attention and I had to call out to her.
People and Pets Welcome!
ByNurseEric
мая 12, 2022
From the cookies for my husband and me to the dog biscuits for our dog at the front desk, we were made very welcome! This was our second stay at this location because of the friendly staff and nice accommodations. For the most part, we barely heard the neighbors above us, and the stay was very comfortable!
Great service and good cookies
ByBro Bill
мая 11, 2022
Enjoyed my stay at this hotel and would recommend it. Would be glad to stay here again in the future. Pleasant, professional staff and great afternoon cookies. Coffee was always available in the lobby.
Hotel review
ByThetrapper
апреля 29, 2022
Yep, exceeded my expectations being an airport hotel. Was super clean and the staff was very friendly. Would definitely stay here again. Just not happy with the new loyalty program. Needs to revert back to the old way.
Clean room, excellent location
ByKi Mac
апреля 29, 2022
Convenient location, clean rooms and good variety for breakfast. Staff was pleasant, professional and attentive. I would recommend to anyone visiting.
Don't Ask for Any Courtesy to be Granted
ByMike
марта 28, 2022
I frequent this hotel for business. Last week I was trying to make a reservation online when the internet connection interrupted my attempt several times. I don't know if the trouble was on my end, at IHG, or at this specific hotel. The end result was that a successful reservation WAS made and I did not believe it had been. I did not stay at the hotel and was charged for the room because a cancellation was not made prior to 6:00 pm.
I called the hotel to explain what had happened. Despite being a Spire Elite Member, no exception was made nor did the customer service member who answered the phone even offer any sympathy.
Loyalty does NOT have any reward at this hotel.
I am very disappointed.
Very Clean and Nice
By
марта 13, 2022
I will definitely stay here again. Everything was seamless.
Comfortable and convenient to the airport
Bycol2003
января 14, 2022
The HIE Indy Airport is located less than 10 minutes from Indianapolis Airport and makes for a great location for those who wish to be close enough to downtown to do things, but also close enough to the airport where you can get in and out easily.
The hotel is located close to a Subway restaurant and a Cracker Barrel, along with some convenience stores, so you can walk to these if it isn't super cold outside.
The lobby is welcoming and the front desk staff will greet you with a smile and give you specific directions to your room. As mentioned by many, this hotel may be a few years older, but the hallways, elevator, and common areas were clean and smelled good.
I had a king room on the 3rd floor with a sofa. The room was well lit, smelled okay, and the temperature was set at a nice level. The channels on the television take a little getting used to, but the tv worked great as did the remote control. The room itself does have some older décor, but everything was in working condition with two USB outlets as well as two power strips on either side of the bed. The couch was comfortable and clean. The mattress was a bit firmer than I am accustomed to in a Holiday Inn Express, but that's just my personal preference. I was still able to get a good nights sleep.
The bathroom was the standard HIE bathroom with the shampoo and body wash on the wall in the shower. Sink and tub drained well and hot water was plentiful. My tip here is to not run the water super hot in the beginning because it gets HOT QUICK!
The vending machines and ice are located right off from the elevators and most of the drinks are reasonably prices for a hotel, less than $2.
The Breakfast was the first hot breakfast we'd had at a Holiday Inn Express since before the pandemic. They had the usual cinnamon rolls, omelets, and sausages that were common before the pandemic. Plenty of seating options in the breakfast area.
I am not going to pretend like this Holiday Inn Express is the flashiest one I have ever stayed in, but I know a remodel is coming soon and i think it will make this hotel be even better than it always was on my stay. If you're looking for clean, comfortable, reasonably price and to have peace of mind - this is the hotel for you in Indianapolis.
Oh - and I never once heard traffic from the interstate or an airplane.
Management doesn’t care
ByBigdoginindy
декабря 16, 2021
The main reason I gave this hotel a low rating is because they lied to me. I made a non-refundable reservation and didn’t get what I paid for and the management told me it was because of the college football in downtown Indianapolis and they were full. I believe I didn’t get what I reserved is because of my non-refundable reservation which I made weeks before the college football. Also the check in staff was more interested in their phone than helping us. She didn’t even answer the phone when I called to ask about the room issue.
Great stay
ByCali Girl
декабря 13, 2021
Thanks to the wonderful staff, baked cookies and clean and safe environment.