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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
74%
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整體經驗

3.9

根據 175 評論
74%
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Ratings Breakdown

175評論

  • 5 星級
    97
  • 4 星級
    27
  • 3 星級
    10
  • 2 星級
    17
  • 1 星級
    24

2 night stay

By

7月 21, 2021

The room was quiet. The bed was comfortable. Staff were helpful.

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Don’t stay here!

By

7月 17, 2021

Poor experience. We usually really like staying at Holiday Inn Express. Not this one!

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Good for a 2-3 day stay

By

7月 15, 2021

Comfortable...Served the purpose
However,Compared to other Holiday Inn Express, Breakfast was way below Expectations.
Also First time experience with key malfunction. Coming in at Night, We had to get key
re-programmed twice
Mattress was a bit TOO FIRM.
Water pressure could have been higher
Must Compliment temperature adjustments...VERY GOOD TEMPERATURE CONTROLS!

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Expected Much Better From Holiday Inn

By

7月 08, 2021

club

I was really surprised that a new hotel that opened in 2019, closed during COVID-19 and reopened in 2021 was so old and used looking. If this hotel was built from the ground then they must have used surplus or used materials for the rooms. The first room wasn’t clean (even though it was supposed to be) the refrigerator wasn’t clean, the coffee k-cups was dirty on the bottom. I was moved to another room across the hall. This room was better but like the first room, the carpet was old/very used looking with spots, walls stained. The in side of the walk-in shower was rust stained. Telephone cord had been cut so telephone didn’t work (was supposed to replace but never did). Only had housekeeping on Tuesday and Thursday (didn’t know this until I checked in and saw a sign). I checked in on a Thursday and checked out on a Monday so I had to empty my wastebaskets and gather my towels and place both items outside the door each day and request new towels and garbage bags. Good thing I was so busy with family, friends and events that I wasn’t in the room often. Glad that I travel with disinfectant spray and wipes because I had to spray and wipe down everything before using (which I do every were I stay) but was surprised that the surfaces wasn’t clean. I have no plans of staying there ever again and do not/will not recommend unless something dramatic happens or change.

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As advertised

By

7月 08, 2021

club

Accommodated a family gathering with ease. Friendly and helpful on-site employees. There are, however, improvements to be made with making reservations online.

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Broken bed

By

7月 07, 2021

One of our two beds collapsed in the middle of the night.

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Worst service at a hotel ever...

By

6月 30, 2021

Terrible service, breakfast and attitude of employees. I would never recommend to anyone.

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Great service

By

6月 29, 2021

club

Hotel was very clean and staff was very helpful and respectful. The rooms were comfortable and peaceful.

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Great room!

By

6月 27, 2021

I was very impressed with the room it was very clean and very luxurious compared to some other hotels i have stayed at!

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Charged

By

6月 25, 2021

platinumelite

Katrina is always nice however I've had several issues with management and the way they handle charges. I've been over charged multiple times. I've used points and my card was still charged, had to call multiple times for a refund

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Dirty room and bathroom

By

6月 23, 2021

I have stayed at Holiday Inn Express in the past without any problems, however my stay at this location was unacceptable. The check in process went smooth. I requested more sheets initially and was told they were ALL being washed. Upon entering my room the room had a foul odor and I had to ask for air freshener. The shower was dirty and I had to clean it before use. My bed sheets were dirty and had to be changed, but when more sheets were brought to me they weren't folded just balled up. The bed duster was dirty and I was told there was nothing that could be done to fix it. There was not enough parking spaces and when I asked the front desk staff about parking she had an attitude. This hotel is fairly new and these types of problems should not be happening. I would not recommend nor be staying at this hotel in the future.

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Room was clean and comfortable

By

6月 23, 2021

club

We will stay here again.The room was clean and comfortable.The location gave us easy access to all the places we wanted to go to.The staff was very friendly.

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