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Holiday Inn Express & Suites Swansea

1400 G.A.R. Highway Route 6 , Swansea, Massachusetts 02777

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
75%
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整體經驗

3.9

根據 988 評論
75%
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Ratings Breakdown

988評論

  • 5 星級
    471
  • 4 星級
    217
  • 3 星級
    102
  • 2 星級
    106
  • 1 星級
    92

NE stay

By

12月 07, 2020

club

Extremely pleased with Hotel experience and cleanliness

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Not good.

By

12月 06, 2020

Changing my review because the manager deserves it. The guests that were staying when I was made for a very uncomfortable stay.

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My 2nd home

By

11月 25, 2020

It was really a nice decent place following all COVID19 Protocol to the core. The Staff was excellent and was ready to accommodate to a room of my choice, as my Elite Spire member I have privileges for Suite Room . Unfortunately the hotel Suite Room is not upto the mark as it has no kitchen and one platform they provided to resemble a kitchen didn’t had a lamp fixed on the ceiling. The front desk receptionist then got a lamp stand so that I could see well in order to operate the microwave. They need to modify all Suite rooms which has similar issues that I faced.

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Matenimiento

By

11月 23, 2020

Entiendo que son tiempos difíciles, pero que no haya una persona de mantenimiento para arreglar desperfectos en los cuartos me hace disuse de regresar A Ese Hotel en el futuro

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Cockroach

By

11月 23, 2020

club

The only problem I had was a huge cockroach crawling on our door. I absolutely hate bugs and didn't sleep that night

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Swansea

By

11月 19, 2020

platinumelite

Night manager Susan did not wear mask. She fielded all complaints and did not pass them along. She jeopardized many guests lives

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Super happy

By

11月 17, 2020

club

I had stayed at a higher end competitor the week prior, and was disappointed - allergens in the room, horrible packaged breakfast. Then I arrive at the Swansea HIE - perfectly clean room, happy staff, amazing HOT breakfast served in a COVID-safe manner... this is my hotel of choice for the next four weeks!

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Don't stay here

By

11月 16, 2020

--Key's didn't work
--Hotel staff checked us out midstay
--Elevator carpet FILTHY
--Stains all over blankets
--Friendly front desk attendant on Friday night but that was it.
--Don't stay here

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Buena relación entre precio y servicio

By

11月 02, 2020

Buenas condiciones del hotel y sus habitaciones, pero el elevador un tanto sucio. Al parecer no se le hace limpieza continua

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Great staff breakfast lacking

By

10月 28, 2020

Our stay was very comfortable. The beds were comfortable the rooms are clean the front desk and cleaning staff were very accommodating. The staff that served breakfast was also accommodating. The first night we didn’t have hot water in the morning so I couldn’t shower. That was fixed and we did receive a discount. I was very much looking forward to breakfast and it was a bit disappointing. the food wasn’t that good and there really wasn’t many choices. No fresh milk:( The pool and workout room was a plus

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October vacation

By

10月 25, 2020

club

We visited family in RI and decided this hotel was a reasonable location. This hotel is close to the freeway so it easy to get around. Due to COVID, there was no daily room service but if we needed something all we had to do is ask. The room was pretty standard, quiet place but we did not have any hot water. A staff member responded and resolved the issue. We noticed they were allowing commercial vehicles to park in front of the hotel taking up many parking spaces. I would recommend commercial vehicle drivers be told to park in the rear of the hotel. We were hoping to avoid going out for breakfast by eating at the hotel but breakfast was not very good. We ate one morning and decided against it the rest of our stay. Overall, this hotel met our needs. Just don't get too excited about breakfast.

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Cleanliness, washer and dryer

By

10月 15, 2020

Hotel is in need of renovation.

Need guest washer and dryer replaced.

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