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96%
推荐此酒店
整体体验 4.8
96%
推荐此酒店
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Staybridge Suites Austin North - Parmer Lane
13000 N. IH 35 Bldg 9
Austin, Texas
78753
United States
入住：3下午
退房：12下午
最低入住年龄：21
Austin North - Parmer Lane 13000 N. IH 35 Bldg 9
Fire alarm malfunction
ByMegansulley00
2022 六月 09
Two nights in a row the fire alarm went off in my room at 3 and 4am. The front desk called me and asked what I did to set it off. I was sleeping. I was a young woman staying alone, and a male security guard was sent to my room at 4am to “check on things.” I felt blamed for the incident again when I checked out the next morning.
Very clean hotel with very attentive staff!
Bykarimelbo
2022 六月 01
We were very impressed with the cleanliness of this hotel. That is the most important thing to our family. The staff was super helpful and friendly. All of them smiled and said hello every time. The breakfast was hot and fresh everyday with lots of options. One morning, the breakfast attendant was extra impressive. I don't know his name but he was working on Sat, May 28. He went above and beyond, he greeted and offered assistance to every single guest he was in contact with. He was so friendly, he was working so hard to keep everything full and fresh. He was so great at his job! Overall, we really liked this hotel. It was prefect for our extended stay! Would highly recommend.
Helpful and friendly employees
ByRebecca 2022
2022 五月 25
My husband and I had another good experience with IHG Staybridge Suites. In spite of getting lost trying to find its location, once we arrived everything else went smoothly. As always, we had a very nice breakfast ready with a good variety of possibilities when we were ready to eat. The furniture in our suite was comfortable especially the bed. Road noise was at a minimum and the helpful, friendly employees were available when we needed help.
Excellent place with amazing amenities!
ByDobarrios
2022 五月 25
I stayed at this property for a week, the hotel’s atmosphere is a welcoming one where front desk, maintenace, and housekeeping staff went above and beyond to ensure my stay was a pleasant one. I arrived to a clean room with a small equiped kitchen. The reservation includes breakfast and from Mon-Wed they have a Social Dinner with food provided such as hot dogs or meatball sandwiches. The facility includes free use of laundry, a pool, and a fitness center. Upon arrival I looked forward to my time at the hotel, would highly recommend.
Great Bed, Quiet Room
ByJohnrex
2022 五月 18
I found the room very clean and comfortable. Access to laundry, fitness and breakfast was easy and pleasant. I enjoyed my stay very much
Very clean
ByAntorres
2022 五月 10
Very clean atmosphere with adequate amenities. Staff was awesome.
Comfortable room and bed with a great staff.
ByPhillips6kids
2022 五月 08
Really great staff from the lady who checked us in and the staff through the rest of the visit. Super comfortable bed and spacious room.
Extremely hard water
ByRogerW1946
2022 四月 19
The water there was so hard that I could not rinse off soap for the entire duration of my stay. I felt slimy the whole time.
Also, the "light cleaning - no service" was improperly explained and then wrongly executed, leaving us without even trash or towel service for three of our four nights there.
I will definitely not stay at this facility again. What good is a shower if it doesn't make me feel clean?
Very Friendly and Helpful Staff
ByBill O.
2022 四月 03
Generally speaking, service here has been good but the last couple of stays, starting with the check-in desk, the staff has been exceptionally helpful and friendly. If your management has been focused on this lately, your message is resonating, that is to show each guest they are welcome here. Thank you for a very nice stay.
Avoid this place
ByJmblack64
2022 三月 14
We reserved a king size bed weeks in advance. Received confirmation that we reserved king size bed but at check in we were told we were "upgraded" to 2 queen beds. When asked what happened to the king size we we reserved, they said none were available. All they did was ask if we wanted to cancel our reservation or accept the 2 queen beds. At 10:30 at night we didn't have much choice. They ended up taking$20 off per night. What's the purpose of reserving a room when at check in, they say none are available. Avoid this place!
Nice place would recommend
ByMikerh73
2021 十二月 13
Nice place and location. Monday thru Wednesday dinner were good but the breakfast lady needs to work on her skills. Horrible breakfast.
Great Service
ByBritNi Lynn
2021 十一月 29
Friendly Staff / Clean Hotel / Cozy Atmosphere / Close to Domain