宾客评论
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95%
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整体体验 4.7
95%
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Cluster
ByMJDubb
2020 十二月 11
I showed up early and they told me my room wouldn’t be ready until check-in. Once check-in arrived they didn’t have my room ready and a few others in my groups so we had to wait 90 mins later to get into our rooms. Because it took so long we had to rush out to the softball tournament. They had the wrong rooms and tried to kick out a family within our group because the staff double booked the room. Total nightmare. No comps or offers to make this right.
Fit the bill
Byjwracer2
2020 十二月 09
Had to come in over a holiday and through the weekend. Breakfast and upgrade was great. No housekeeping due to virus sucked. Overall. Happy with staybridge
Big family
ByCmgw26
2020 十二月 06
My husband and i have five small kids and we love the two bedroom suites that allow us all to be together.
Great hotel
ByVQLee
2020 十二月 01
This is one of my favorites hotels to stay when we travel in Phoenix AZ.
Great Service
ByMasian
2020 十二月 01
Excellent service! Andre helped us through our check in, breakfast, hotel amenities, and check out. We felt at home and very well taken care of at Staybridge Suites in Chandler. If we make our way back to Phoenix, we are 100% going to book with Staybridge in Chandler. Very impressed with such great service and very well taken care of hotel. Thank you for a fun, comfortable, and safe experience.
Week long Stay Uncomfortable
ByHayz
2020 十一月 28
StayBridge Hotels are wonderful hotels. During COVID they have made some changes that work and don't work for long term stays. Breakfast attendants are a great addition to this problem however. Maybe making sure they don't raise their voice to the guests as we may have never had someone serve us buffet food before. Changing sheets at least once during a week long stay would good. Maid service that would come around and check on you and not make you take your own trash out at the end of your stay.
Sleep interruption
ByJoanna
2020 十一月 25
The next door guest woke me up several mornings with yelling n arguing with family child crying wife yelling. I reported to the staff
Otherwise my stay was uneventfully
Horrible
ByKris
2020 十一月 14
I had to wait 2 hrs after check in to get a room. They messed up on two rooms I reserved and refused to fix it and tried to divide my family up and put my two 13 yr old kids in a room without an adult. Never compensated me for their lack of communication and responsibility. I will never stay at a Staybridge again.
Nice hotel but needs an upgrade and maintenance.
ByJessica
2020 十一月 11
The hotel was nice but it needs an upgrade. The front elevator did not work and there was no out of order sign posted. The front staff did not tell us so we stood infront of the elevator waiting until we walked to the desk and they said " yeah, its hasnt been working. We have another elevator or stairs." Mind you the other elevator is on the other end of the hotel. So when you have alot of softball gear and chairs, its very inconvenient. It would noy have been a bid deal if Tori, front desk, or anyone explained it to us and we didnt hear from another guest to just use the other one since its been out.
Comfortable bed
ByPauly
2020 十一月 11
The bed was comfortable but the pull out was not. There were no sheets or covers for the pull-out.
Comfy, like home!
ByPeelops
2020 十一月 09
Great service! Staff were happy and positive. They went the extra mile to help we with directions. Rooms were spacious and the bed was so comfortable, I didn't want to leave. Also, The kitchenette was fully stocked with all the utensils needed to make a quick snack or breakfast. I will definitely stay there on my next visit.
Clean rooms
ByPCB22
2020 十一月 03
Nice setup with very clean rooms, comfortable bed.