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Candlewood Suites Philadelphia - Airport Area

351 Welsh St.

Chester, Pennsylvania

19016

United States

入住:3下午

退房:11上午

最低入住年龄:21

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Philadelphia - Airport Area 351 Welsh St.

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
75%
推荐此酒店

整体体验

4

基于 438 评论
75%
推荐此酒店

Ratings Breakdown

438评论

  • 5 星级
    247
  • 4 星级
    70
  • 3 星级
    38
  • 2 星级
    40
  • 1 星级
    43

Excellent service

By

2024 二月 21

club

Deshawn the manager is the perfect example of superb service. I had a few mishaps with my reservation due to ihg mistakes but Deshawn was very knowledgeable and helped me through. The fact that everyone there was so welcoming and helpful is the reason I’ll be staying again keep up the good work

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OK hotel in bad area

By

2024 二月 16

The hotel and room were clean, it is a no frills hotel, serves its purpose for a night. The area around the hotel is extremely run down and dilapidated. The hotel was locked at night and did have armed security inside the lobby which was nice but tells you what kind of area you are in. No food/restaurants or convenience stores nearby. For one night it’s doable. Would not recommend for longer stays.

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Faulty fire alarm, poor neighborhood

By

2024 二月 15

club

This hotel is located in an awful part of town - which is not mentioned on the website.
They charged me $150 for incidentals for one night. That was more than the room! It was ultimately refunded since we didn't use anything but it was not mentioned during the check in process like I am used to
The room was adequate but did not look like the picture on the website that I thought I had registered for.
And the absolute worst part of it was that the fire alarm went off at 3:30 in the morning. When I asked about it the next morning, I was told that they're having trouble with it and that it goes off every so often because something needs to be cleaned. Seriously?! Going off at 3:30 in the afternoon is one thing but to be so nonchalant about having our sleep disrupted and not apologizing for it is unacceptable.

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Location OK but not greatest

By

2024 二月 14

upon arrival stood at desk while the front desk attendant was on phone after a few minutes it was apparent she was not on phone with a customer and said how may i help you and asked for mu id and cc then she remained siclent until she printed out forms and placed one on counter and sign here and inital without telling me what it was when i started to read it she gave me an attitude. the room had hain in the tub and the silver ware was cleaning was not done during prior stay.

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Good location but poor parking

By

2024 二月 12

location was great since we had an event near by (5 min). however, the parking situation is horrible. not nearly enough spaces compared to room numbers. also, i know they didn't serve any breakfast but not even free tea or coffee?

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Comfortable stay

By

2024 二月 10

Excellent people that me you stay comfortable and very convenient, thank you.

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Super easy, clean, comfortable

By

2024 一月 29

My room for the weekend felt like a safe, clean oasis during my stay. I made a reservation before showing up, and when I arrived, my check-in information was ready to go, and it took just a minute or two to get my room card key. It was foggy and dark when I arrived, and the area of town felt a bit gritty, but I never felt unsafe once I made it to the hotel grounds. My room itself was very clean and comfortable (thank you, Toya). The bed was very comfortable! And the kitchenette with full fridge/freezer just made my stay top-knotch. The internet access was also pretty straightforward in terms of getting online. The only gripe I had was that the kitchenette floor area was a little sticky, since I take my shoes off when I enter a 'home', so that was the only thing that bothered me a bit. That's a minor gripe, as I think most folks probably don't take their shoes off. But otherwise, my stay was excellent!

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Great Place To Stay

By

2024 一月 28

This hotel is in the suburbs of the Philly area, which is a great location away from traffic and the hustle and bustle of city life. Nice staff and clean comfortable rooms.

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Clean and Quiet

By

2024 一月 23

Clean and quiet, very friendly staff, quiet location, I would recommend to all to visit and enjoy

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Great Stay!

By

2024 一月 17

This hotel was clean, the staff was very helpful, and the airport shuttle was perfect for my stay. I also thought the water pressure was great and sometimes that’s not always the case in some hotel stays. My room was large and it would be a great location for an extended stay.

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Comfortable bed but the check in attendant was possible new and the other clerk was not so helpful

By

2024 一月 09

Overall I enjoyed the location, the morning clerk was helpful. The bed was comfortable and the rooms were clean. Staff checking in was not so helpful at first and the banging up above me seemed to go on forever. I would possible try them out again to see if this was just that particular night issues. I generally love to stay at ihg when traveling

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Good for one night.

By

2024 一月 08

I experienced the hotel on a busy holiday week, so it was near capacity which meant that parking was challenging, luggage carts were not available, there seem to be an elevator down, which made getting to, and from the room, to bring items in challenging, and with only one person available in the evening, the customer service was truly lacking.

Some disappointments were with the variety of items available in the cupboard, the lack of monitoring of the laundry equipment and who is utilizing it, as well as the luggage cart were also disappointing and frustrating, as well as time-consuming.

I stayed for multiple nights and don’t think I would choose this hotel again in the future. I’ve experienced much better and cleaner Candlewood suites, so it’s not the brand just this location.

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