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Staybridge Suites Indianapolis-Fishers

9780 Crosspoint Blvd

Indianapolis, Indiana

46256

United States

入住:3下午

退房:12下午

最低入住年龄:21

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Indianapolis-Fishers 9780 Crosspoint Blvd

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
92%
推荐此酒店

整体体验

4.5

基于 1020 评论
92%
推荐此酒店

Ratings Breakdown

1020评论

  • 5 星级
    726
  • 4 星级
    180
  • 3 星级
    57
  • 2 星级
    33
  • 1 星级
    24

Much Better This Time Around

By

2019 十二月 09

platinumelite

We have stayed at this property a number of times. Our first visit was good (4-5 stars), but our experiences rapidly tanked after that first stay -- with the last couple of stays requiring us to put up with a VERY rude and snarky female front desk employee. We have only continued to stay at this property because other IHG properties were too far from where we needed to be during our stay.

I have not recommended this hotel since our first visit because of the rudeness and difficulty working with staff. I have never had an issue with any other IHG property to the extent of difficulty I've had with the staff at this hotel. They would only provide Platinum members a ONE NIGHT courtesy upgrade which I have never experienced at any other IHG property! Management has allowed front desk employees to be EXTREMELY rude and condescending to guests -- sitting and listening to the employee as she spoke to guests and doing nothing to rectify the situation -- leading me to believe the manager was in agreement with the rudeness and inappropriateness of the front desk employee. And, let me say, I do not believe in a manager correcting employees in public or in front of guests, but the manager surely could have called and apologized for the employee's behavior once a guest has checked in, but nothing like that ever happened!

I am again going to step out on a limb and recommend this property because our last stay was good -- equal to our first stay. I can only hope they have had a turnover if not in management, at least in front desk personnel who are much more professional than the past front desk employees.

I have thought long and hard about posting a review and decided I would not only post a review, I would post a positive review in hopes management's tone has changed and management/staff at this property once again care about how they treat guests, especially those of Platinum status and above.

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Great stay!

By

2019 十二月 03

platinumelite

From check in to check out all of our expectations were meet. Very friendly staff, clean room and wonderful breakfast options both mornings. Will definitely choose this location again.

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Quality Overnight Stay

By

2019 十二月 01

platinumelite

Always a good stay at this Staybridge. Have never had a problem. Have stayed at this location at least 6 times.

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Amazing staff and home style feeling

By

2019 十一月 30

club

I appreciated the ambiance of the hotel and comfortable bedding for a great evening of much needed rest. The staff was very accommodating and only added to the pleasant experience. I will definitely stay here again when in the area.

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Good Location for Passing Thru Indianapolis

By

2019 十一月 28

club

We were traveling from Michigan to Texas and needed a location close to the freeway for the first overnight stay. I pay extra for Staybridge Suites because I enjoy having a bedroom separate from the living/kitchen area and enjoy the upscale breakfast offerings.

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Feels like Home

By

2019 十一月 27

club

Beth has always been amazing at making sure my stay is a great one.

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Can not wait to return

By

2019 十一月 27

Other than being there at a time that was somehow quite overcrowded with rude guests, it is a beautiful and extremely well kept hotel with an excellent staff. Can’t wait to give it another chance very soon and hopefully have a more relaxed enjoyable experience that I believe this hotel to be highly capable of.

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Outstanding property

By

2019 十一月 23

club

Loved everything about this place! Clean, quiet, polite and helpful staff. Use Watkins toiletries, which is above and beyond. Full breakfast, but also includes dinner on Mon, Tues and Wed evenings (Social Time) Would definitely go back if ever in Indianapolis again.

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Great Two Bedroom Suite and Great Decor

By

2019 十一月 23

club

My family and I stayed for one night while visiting my son for Family Visit Weekend at a local university.

The two bedroom suite was the perfect accommodation for my
family of 5 with 3 teenage kids. The full kitchen with microwave and toaster oven was a nice perk.

The room was clean and well designed. There were a few minor inconveniences, but nothing to worthy of mentioning to drag the reputation of the hotel down with.

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Heart Warming Experience

By

2019 十一月 21

I don't know where to begin but huge gratitude to the staff. This was reserved for my Daughter and Son In Law because of our Grandson going to Riley's early in the morning. What was reported back to me was a job above and beyond in making them and the children feeling important during a difficult time. For the staff to put themselves aside knowing the Hotel Had been really busy because of a major event in town was very heart warming to me as a parent and grandparent.

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Good overall stay

By

2019 十一月 20

club

Room and bathroom were very clean but additional amenities were kind of sparse given the price per night for the stay; the Pantry was a nice idea, especially given a late night return from activities

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Great place for a great value

By

2019 十一月 20

platinumelite

Loved this hotel in a great location! Felt safe, kids enjoyed pool, loved room and ease of check in, will definitely be back!

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