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94%
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整体体验 4.7
94%
推荐此酒店
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Staybridge Suites Knoxville-West
11319 Campbell Lakes Drive
Knoxville, Tennessee
37934
United States
入住：3下午
退房：12下午
最低入住年龄：21
Knoxville-West 11319 Campbell Lakes Drive
Great location for dinner and shopping
ByWatts69shops
2022 五月 09
Great location. Convenient to Turkey Creek shopping and food. Bed was comfy. Room quiet and loved that had fan in bathed for noise to help sleep. Breakfast was delicious
Spotted sheets but good customer service
ByHotcrw
2022 五月 05
I liked the location and staff was nice. My sheets had spots on them but it was quickly corrected by the late night staff. I was not recognized as a Platinum Member but it was pretty late.
Sterling
ByMare68
2022 四月 10
Absolutely the best staff. It jwas like staying with friends, and we did make friendships that will last. The entire staff did everything to facilitate a great stay, personable, helpful and went that extra mile for you. The hotel rooms and furnishings are looking a little rough, though clean. The first months stay was a little rough due to an injury, but that was handled via corporate. I must say they are short staffed and need are in need of extra help in housekeeping. The overall experience was a great introduction to Tennessee. Shout out to those people, Hollie, housekeeping, Todd, Chris, and
Robby, who made this stay a great experience, thank you!
Great Front Desk service
ByBjets
2022 三月 20
We spent several days here during a fishing trip. The breakfasts were plentiful and even included cooked bacon! The amenities were nice.
We had some special requests which the front desk quickly accommodated. Kris in particular was friendly and helpful.
We would happily check in again if we are staying in this area.
my stay
ByThomas
2021 十二月 08
The king size bed was really nice and comfortable. The kitchen area was an extra bonus. Staff was really helpful.
Beautiful hotel, ruined by no housekeeping and barking dogs
ByElSantos
2021 十二月 06
I recently had a 9-day stay at the Staybridge - Knoxville West. I was impressed by the lobby, room size, and breakfast options. However, I was not aware that the hotel did not offer housekeeping, something that I feel should have been mentioned at check-in. After the 3rd day I called the front desk, only to be told that it was "every seven days". Ok, I can live with that. But having to haul my own garbage is something I had never done at an extended stay hotel. The worst was that on my 7th day I called the front desk at 2PM, since I had to yet to hear from housekeeping, but they told me "they were on another floor". They never showed up, only one person came at 7PM, with nothing to offer other than asking if "I needed anything". Since she had no cart I have no idea what she could have done. During the last 3 days of my stay there was also a dog that barked on and off all day long. I think the owners left it in the room. When I checked out the person in charge NEVER said "how was your stay", so I had to remind her so I could tell her her about the housekeeping/dog issues.
Horrible road noise
ByWorktravelers
2021 十二月 06
Room 202, no sleep because it felt like i was sleeping next to highway. Could not hear tv at full blast as road noise so loud. Not kidding.
All dishes were dirty in dishwasher, no extra rolls of toilet paper, minimal items in room. Not typical Staybridge hospitality. Breakfast was not ready til 730am, staff not readily available. Terrible stay.
great workout room!
ByBronco Jack
2021 十二月 05
All the equipment needed for a great workout, clean and functional; I was lucky, didn't have to share!
Also, a stove (electric) , dishwasher in room beside the usual microwave, full-size frig with icemaker, clean dishes and glassware- real wine glasses! Very nice, even though we were maximizing time with family after driving a long, long way, there was enough room and couch space to entertain my son's family if we weren't at their house most of the time./E.L.
Nice Stay
BySupergirl2917
2021 十二月 02
Very nice stay. The beds were comfortable and the staff was friendly. Close to good restaurants and shops. Our only complaint was the freeway noise could be heard in the room.
Not worth the price
ByBrandy
2021 十二月 01
The room appeared nice but it should have been for over 2 Benjamin’s per night. Early checking was not available. There was hair in my bed and an old pack of ham in the fridge. This makes me think it was not sanitized properly.
Super comfortable and convenient
ByTwfme
2021 十一月 29
The rooms are large and very comfortable, bed was great, pillows okay not horrible. Staff was pleasant and easy to work with. Love that they are dog friendly and the pet rate isn't outrageous. The dishes were still in the dishwasher when I arrived but that has been the case in other suite hotels so it wasn't a big deal. If you go, definitely ask for a room on the 'odd' side since it's quieter. When you're outside there is a lot of highway noise and the even numbered rooms are on the highway side. My room was as quiet as a rat peeing on a cotton ball.
Great stay
ByHotel Guest
2021 十一月 29
Very cozy hotel. Would definitely stay here again.