宾客评论
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97%
推荐此酒店
整体体验 4.8
97%
推荐此酒店
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Excellent
ByTenni
2020 十二月 04
Enjoyed Everything!! Will definitely be back to visit soon.
Great service and great staff
ByChavez
2020 十二月 03
Overall great experience and stay, thanks to the pet friendly hotel we all stayed comfortably.
Overcharged
ByHoosier
2020 十二月 02
Checkin early 4am as I arrived into town. Was charged for full previous night stay. Was told had I checked in at 7 am, although approved for early checkin I would have only been charged for one night.
Good experience except not so good customer service
ByBarb
2020 十二月 01
I wish I would’ve gotten the staff members name on this particular day of service, I’ve stayed here a few times now but this last time the experience with the staff on my second night of stay was not a good experience just the offensive and not so friendly responses from the staff member...
Perfect
ByChina
2020 十二月 01
The Hotel was clean . peaceful nice the staff was very helpful overall my stay was perfect.
Best place to stay
ByTamera
2020 十一月 20
Consistent quality and service. I love coming to the Merrillville location for these reasons
Quiet kept
ByNoni
2020 十一月 19
Good service quiet and clean I love the room very assessable.
Good quality
Bysinsaybob
2020 十一月 19
Traveling with our family, the best part of this hotel is how well insulated the rooms within the suite are. We were able to have kids sleeping in one room and even allow them to watch movies one afternoon, and could not hear the noise from the living area. It was very helpful.
Overnight Stay
ByPhil J
2020 十一月 17
Clean and spacious suite...courteous hotel staff...very close to shopping and dining
Extended stay option
ByGport
2020 十一月 12
My husband and I spent a month here while I covered at a nearby hospital. We had a King bedroom suite - bedroom with separate living space, desk and kitchenette. The hotel seems older, dated and a bit worn. The floors creak and the carpet is worn - although it seems relatively clean. Also, animals are permitted. Cleaning during an extended stay was once a week - daily you put your garbage out in the morning and towels if you wanted them exchanged for clean ones. The kitchenette had a full sized fridge (nice), a 2-burner cooktop, microwave and dishwasher. I don't quite understand the dishwasher because there were only 3 of any item (3 dinner plates, 3 cups, 3 forks, 3 knives etc) two people can't get through the day without washing dishes and running a dishwasher is inefficient (and noisy). Having an eating counter is nice but the stools were uncomfortably tall and cumbersome. Likewise the couch was the most uncomfortable horrid thing we have ever encountered - you tolerate such things when you are only staying for a night or two but it was just awful for a whole month. Bed was comfortable, thank goodness. The bathroom sink/mirror is open in between the shower/toilet area and the bedroom - which can be annoying when one of you is an early riser and the other isn't. Shower had good flow (yay).
Because of Covid, there is (was) no warm breakfast or social hour. They provide a to go bag - yogurt, boiled eggs, breakfast bar, muffin and apple. Free washer/dryers -- although beware - I ended up with several pieces of clothing with multiple small tears/holes - probably from rough/broken interior metal parts.
Also in terms of COVID - The staff would not even suggest to guests that they should put on a mask and many guests just wandered in and about without them. Staff did not always set the example by wearing masks. There were inconspicuous signs off to the side of the front doors and posted on elevator doors suggesting social distancing - they did not indicate masking. As the entrance is narrow and cramped, it was uncomfortable to walk through when other guests were present. Overall, we did not feel precautions were taken seriously and did not feel safe outside of our room.
Girl's Weekend
ByMsVeen
2020 十一月 12
Enjoyed our stay. Just needed a long overdue quick getaway. The hotel was clean and comfortable and met our needs.
Large rooms great added amenities
BySteve C
2020 十一月 09
Large rooms with sofas and the stove top with a full refrigerator are great amenities. The grills are nice as well