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Candlewood Suites Richmond-South

4301 Commerce Rd.

Richmond, Virginia

23234

United States

Check-in: 3PM

Check-out: 12PM

Usia Check-in: 21

PESAN ONLINE ATAU
HUBUNGI RESERVASI

Richmond-South 4301 Commerce Rd.

Keuntungan Memesan Dengan Kami

ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
69%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

3.8

ข้อมูลจาก 727 การแสดงความเห็น
69%
แนะนำโรงแรมนี้

Ratings Breakdown

727การแสดงความเห็น

  • 5 ดาว
    343
  • 4 ดาว
    160
  • 3 ดาว
    52
  • 2 ดาว
    81
  • 1 ดาว
    91

Bugs in the room

By

ตุลาคม 14, 2564

The value of the room was good however there were cockroaches and fleas in our rooms. Many animals are allowed in the rooms and I suspect fleas are a constant issue. Not sure if they have a pest management company but I would not advise anyone else to stay here until the bugs are gone.

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Non refundable

By

ตุลาคม 14, 2564

I would never recommend this hotel you we book on a site and it says we’re booking through you booked the computer change the date and your staff nicely and Ruthie said there’s nothing they can do unfortunately you’re stranded very unprofessional

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Todo excelente

By

ตุลาคม 05, 2564

El personal del hotel, fueron muy amables, muy buen servicio

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Trip tips

By

ตุลาคม 04, 2564

club

No good restaurants in area. Staff not sure where to send us to eat. Slept well. No ice machines no water or snacks provided. No breakfast options.

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Needed a place that took dogs ... but never again

By

กันยายน 29, 2564

The only redeeming value about this hotel was the staff. They were friendly and quick to get me through the lobby and off to our room. The area around the hotel is run down and the guests I experienced were "shady" looking. I'm not one to judge, but I notice things. When several folks lean into a vehicle, slap hands and walk away looking at their own hand, well .... that's a tell-tale sign for drug dealing. As confirmation of this, the next morning I walked past a small plastic bag used for distributing all types of drugs. I had to stay here as we had a long journey with a dog and they take pets - that won't happen again.

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Customer service great_shower had mold_overall room cleanliness not great

By

กันยายน 29, 2564

club

I was very disappointed when I started my stay at the hotel, with what I thought was going to be a relaxing shower, by being greeted with black mold that caused me to sneeze and my eyes to burn. The mold in the shower was in the connector pieces of the washcloth bar. When I called down to the front desk, the manager was very accommodating. They not only found us a new room, but upgraded us. However, when we opened the new room door we were immediately hit with the overwhelming smell of what my husband described as smoked weed. This time we went down to the desk to tell them, and the manager handled everything very well and wrote down 3 available room numbers and accompanied us to check them out. But every room we had checked out had the mold in the shower. We were celebrating our 3rd yr anniv. and could only get one night away in a hotel. We kept the last room he showed us for the sake of getting on with our stay. He did discount our stay, but I won’t be back unless I somehow see it is clean.

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Don't stay here.

By

กันยายน 28, 2564

platinumelite

Prior to checking in we were shown the room. Hesitant due to the location, but we didn't have any other alternatives. There was a hole in the bathroom door that we noticed after we accepted the room.

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Need basic maintenance and cleaning.

By

กันยายน 26, 2564

Unacceptable and disgusting. 1) The bathroom had a broken curtain rod that let water get everywhere and a broken vent fan, so the whole room steamed up. 2) There was a huge blood stain in front of the bed. 3) The fridge had broken components and the ice maker was broken. 4) There was trash that wasn't picked up from the previous guests. 5) All the lampshades were dirty and/or broken. This was my third visit here and was very disappointing. Too much money to be putting paying customers in rooms in that state. Can definitely do better for that price.

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Could be better

By

กันยายน 21, 2564

platinumelite

Good location and staff but hotel could be maintained better.

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Nothing to write home about

By

กันยายน 21, 2564

club

The bed and pillows were somewhat comfortable and the sheets were clean. The room, however, had a very pungent odor emanating from the carpet. Water pressure was very low in the sink faucet of the bathroom. WiFi signal was really weak. Had to step out into the hallway several times while working just to be able to send emails or download a page.
Location is not all that good either. No grocery stores nearby and restaurant choices are pretty limited. Would not recommend staying here at all.

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Smelly room

By

กันยายน 20, 2564

My stay was not what I thought it would be. The room was smelly and had a unpleasant order. Went to front desk and got air freshener. Rice residue was left on the cooking stove. Pot was left out and the sheet looked unchanged.

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Bang for Your Buck

By

กันยายน 14, 2564

club

Great place for the money. Very clean and the rooms and very comfy. Bathroom very well stocked.

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