HUALUXE Xi'an Chanba

더 큰 규모의 질문이나 맥락의 일부인 경우, p

By로만

10월 10, 2025

인디고 시안 찬바(Indigo Xi'an Chanba)의 아름다운 강변 전망과 흠잡을 데 없는 서비스는 모던한 럭셔리와 전통적인 중국식 환대가 조화를 이룬 이 숙박을 정말 특별한 경험으로 만들어 주었습니다.

Byline&wechat:yourfischer

9월 26, 2025

좋은 서비스

작성자:TGH2022

4월 22, 2025

The normal pillows provided in the room are not confortable and not suitable for me to make a good sleep. I requested for other pillows and they were run out of stock. The housekeeping was quick to bring it to me once they were available.

Suggestion: Please reexamine the quality your normal pillows.

有房间安全问题

작성자

4월 07, 2025

当天下午入住1913房间，本来一切正常，只是房间有些闷热。晚上去卫生间的时候想把推拉门关上，但是推拉门吊轨脱轨，门卡在了吊轨上，无法推拉，且推拉门突然可以向外推而不是左右推，摇摇欲坠，门有掉下来的风险。我被困在了卫生间里。害怕自己出来发生危险，随即打了前台电话，但是等候十分钟后没有任何人来帮助我，我又打了第二遍，打完后又过了七八分钟左右才有人来。后面来了维修的人，说是吊轨上有东西掉下来。后面给我升房到了1803房间，这个房间在阳面，虽然是套房，但是早上十分闷热。退房的时候前台给了我一个试吃装的小零食。总体来说体验不是很好。

A good and comfortable hotel

작성자:TGH2022

3월 24, 2025

Staff services are excellent. The original pillows provided were not suitable for me and I requested different types of pillows. The problem was quickly resolved. I am satisfied with the new pillows. Thank you.

The location is good and the service is great

Bychenwending

2월 24, 2025

The hotel is located next to Chanba outlets, and close to the International Convention and Exhibition Center, the room has a wide view, the corner room 180 view is very good, the front desk is also very enthusiastic and professional, overall, very cost-effective, praise
Li Gang is very enthusiastic and professional

훌륭한 서비스

ByJohnii Liu

2월 21, 2025

During my stay at HUALUXE Xi’an Chanba, the overall experience was great. The hotel has modern facilities, and the staff provides warm and professional service.

A special thanks to Zihe from the Guest Relations team for her thoughtful assistance. Before check-in, she proactively arranged both of our rooms on a high floor. When the welcome fruit was mistakenly sent to my family’s room, she immediately called to apologize and promptly sent another set to my room, showing her sincerity. Alice, the Front Desk Supervisor, also deserves praise. She warmly handled our check-in, explained the Diamond benefits in detail, and tried her best to accommodate our needs. When I asked for cold medicine at night, she even considered offering her own backup supply, which was truly touching.

The twin room was spacious, clean, and featured a bathtub. The decor aligns well with HUALUXE’s signature Chinese-inspired luxury. Cleanliness was excellent, with both public areas and guest rooms kept spotless. The bed was comfortable, and the environment was quiet, ensuring a good night’s sleep.

There were a couple of downsides. The hotel does not have a lounge, though they provide dining vouchers as compensation. It’s a pity not to experience an executive lounge in an IHG HUALUXE property. Additionally, the air conditioning couldn’t be adjusted, which felt a bit warm. Another minor issue was the transparency of the glass partition between the bathroom and bedroom—this design might be uncomfortable for guests staying in a twin room, making it awkward to use the bathtub.

Overall, the hotel offers great value for money and is a solid choice for both family trips and leisure stays.

수면

작성자:TGH2022

1월 27, 2025

침대가 너무 푹신하고 베개도 푹신하지 않습니다. 이 점을 제외하면 호텔 서비스의 나머지 부분은 완벽합니다.

제안사항

작성자:TGH2022

11월 23, 2024

1. 이그제큐티브 라운지는 이용하실 수 없습니다. 이것은 비즈니스 여행객에게 중요합니다.

놀라운 숙박

ByDav Zhao

9월 09, 2024

객실이 깨끗하고 편안했고, 음식과 서비스가 좋았고, 즐거운 시간을 보냈습니다.

非常不错

ra7비트기준

8월 27, 2024

在这家酒店，豪华与舒适完美融合，每一个细节都散发着无与伦比的精致。从典雅的装饰到贴心的服务，无不体现了对客人的关怀与追求完美的态度。入住这里，仿佛置身于一个宁静而奢华的世外桃源，让人感受到别具一格的品质生活。每一次入住都是一次奢华的享受，让人流连忘返，期待着下一次再次莅临这里。

FO

ByDylan

7월 23, 2024

前厅部李经理处理问题迅速，在当天下午就ok掉了相关的case，做的不错，希望相关问题可以重视并且更好，也希望酒店更好。